deere has told all of their dealership owners they are either a buyer or a seller, mother deere doesn't care which. deere doesn't want customers to be able to shop between stores. You can't buy deere equipment from anyone other than the dealer that owns your territory, or deere withholds all the marketing money on that unit. If you are a small customer and get crosswise with your area dealer, you are just SOL. If you are a large customer, deere will either broker a truce, or allow you to use another dealer.
I really, really liked my older Deeres. And Doyle Equipment. I've got 25k hr 544GTC machines.
TC54H
544J
The H and J all had teething pains, but I could never get the H right. It went away.
Still have the Js. But, Murphy took Doyle, and they charge 15-18% over list price for all parts.
So, giving Deere another chance, we incorporated in another territory and got a 544K from another network. Aside from the FIVE months, under warranty, where it COULDN'T be fixed, it's been a "decent" machine.
In other words, screw Deere.
And I'm not even talking about the steering issues, brake issues, harness issues, injection pump, egr issues, paint and rust issues...My Komatsu and Cat loaders have been far more reliable and those dealers don't charge me 18% over list price.