I realize that the adjuster cannot be removed with the track in place, but it should move a little until the track slack is taken up. Mine does not move at all. If it moved even slightly, the big nut and Zerk should have moved but they did not.
The big nut I'm referring to looks to be over 3" in diameter. Some are saying that holds the spring in place and not to touch it. I've already removed the keeper plate and the smaller nut with the Zerk in it last week. Tested the Zerk (it passes grease) and put it back together after still being unable to move the piston.
How do I know the spring is moving? Because when I pull on the idler, it moves forward 1/2" and then returns to it's former position when I remove the pulling force. It's certainly acting like the spring is pulling back. Same thing when I was pushing in to loosen the track. It would move in a few fractions of an inch and then spring back to former position.
I contacted AMS for a new assembly and asked about how to remove mine and this was there reply:
"Mark,
You’re very welcome! There should be a bolt to loosen adjuster so you can pull it out. Keep me in the loop, it’s not too difficult to remove and once you get it out, I’ll be happy to help you move forward.
Thank you,
An Industry Leading Supplier
Stefan Pendergrass
Account Executive"