Hi guys! I’m inthe business for my self not even a year, and I have this things with customers when they find out that the problem they had with machine is simple like blown O-ring or broken wire - I’m having problems getting payed!
It feels like that they have this preconceived notion that it’s gonna be expensive component and big job, and indeed turns out like that - customers more willing to pay then if it’s a small job and something simple. Then all of the sudden I’m not worthy of my pay.
I understand that I’m fresh and I will have to sift through all kinds of “ loose screws” until I will build my cache of good customers. But it came to the point that I don’t want to tell the customer what was wrong with his machine, because I don’t know what reaction will be!
I hope it’s gonna get better!
Have you had something similar in your experience?
It feels like that they have this preconceived notion that it’s gonna be expensive component and big job, and indeed turns out like that - customers more willing to pay then if it’s a small job and something simple. Then all of the sudden I’m not worthy of my pay.
I understand that I’m fresh and I will have to sift through all kinds of “ loose screws” until I will build my cache of good customers. But it came to the point that I don’t want to tell the customer what was wrong with his machine, because I don’t know what reaction will be!
I hope it’s gonna get better!
Have you had something similar in your experience?