Of course the screening process will be very, very important - as an example, just for cars on
www.yourmechanic.com they only accept 5-10% of applicants. But assuming just 20% of the technicians out there are any good (and I believe it’s much higher than that) there 40,000 good technicians today. We would never go for volume, only quality. And each tech gets rated by the customer, and new customers see all those ratings. The best techs rise to the top and get more business. The worst techs are voted off the island by the customers.
We pay by the job, not by the hour