Again, more complaints about our local JD dealer and their product support (service). Its been really bad here for several years but its getting to be almost constant now. For example...……..
I had a new customer call me about 2 weeks ago with a drive issue on a 650J dozer. Intermittent codes coming up for transmission TCU power loss. The customer said he had taken this dozer in on 3 occasions in the last year and had spent a total of $4500.00 and still no resolve. After getting some code definitions from King JD (lol) ….the first thing I did was remove the cover over the fuse panel to find.....
It doesn't look to me like this was ever even looked at as this machine was just at the Deere dealer 2 months ago.
Started removing the fuses and the corrosion was just pathetic. Cleaned the fuse box up, replaced all the fuses and WAHHHHLAAAA! Success!
I had a new customer call me about 2 weeks ago with a drive issue on a 650J dozer. Intermittent codes coming up for transmission TCU power loss. The customer said he had taken this dozer in on 3 occasions in the last year and had spent a total of $4500.00 and still no resolve. After getting some code definitions from King JD (lol) ….the first thing I did was remove the cover over the fuse panel to find.....
It doesn't look to me like this was ever even looked at as this machine was just at the Deere dealer 2 months ago.
Started removing the fuses and the corrosion was just pathetic. Cleaned the fuse box up, replaced all the fuses and WAHHHHLAAAA! Success!