Load sense fault codes

[Don Elliott]

Hello everyone. I am Don from Equipment Share in Seattle. I have a Genie boom model Z-45XC and I have a load sense fault code 3413. Even Genie support hasn’t been able to help me. I hope there is someone here that can help out.

 

[excavator]

Not sure I can help either but with Genie we are going to need a serial number.

 

[Don Elliott]

S/N is Z4525XCF-913

 

[Vetech63]

You may want to explain what is going on with the machine.

 

[Don Elliott]

It won’t do anything. Just gives that fault warning, alarm going off and won’t even start

 

[MarshallPowerGen]

What did Genie tell you and what did they have you check?
Service manual for that machine shows a code 3431, but no 3413 so just want to confirm what you're seeing.
http://manuals.gogenielift.com/Parts And Service Manuals/data/Service/Z Booms/1268197.pdf