JNB
Senior Member
At the suggestion of a fellow member here, I decided to relay my experience. He's right...there's a lot of good folks here and a lot of good information to be had. And, there's no reason why anyone should have to fork out their hard earned cash just trying to make a living.
No bashing here, just the plain and simple truth. So here goes.
I had made a decision to purchase a 4IN1 from High Rock Skid Steer for my CASE TR320. The specs were great, the price was right, and it was a pleasure to discuss attachments with the owner. He seemed up to snuff. I did, in the end though, have a very bad experience with the bucket(s)
While the owner of the company was great to deal with, I can't suggest them as a source for attachments. You indeed get what you pay for.
After I received the bucket, we had a pretty long bout of bad weather (for here anyway.) I wasn't able to do anything more with the bucket than unload it with my CTL and sit it on the ground. When I did get finally get a chance to use the bucket, two things immediately raised their ugly head. There was a major gap in the left side QA plate and a little smaller one on the right. Up and down and QA face to face. Not a little "lets shim it up" gap either...we're talking a bunch! Also, the clam wouldn't stay even remotely closed with the bucket in the dump position. The weight of the clam was too much for the cylinder. All of these flaws together made for a very heavy rattletrap of a bucket. I was informed that I must have accidentally been sent a "second". He apologized and said that their quality control department should have caught it. The bucket was returned and another sent out.
The second bucket (no pun intended, cuz I ain't laughin') was far worse than the first! The jaws weren't lined up at all with a 7/8" daylight gap on one side. The clam and dozer cutting edges were way off, closed on one end but 1/2" apart on the other as well. The fitment of the QA plate was once again horrendous.
When I contacted the owner he related that he hadn't actually inspected the bucket before it was sent out and that I must have accidentally been sent a "second" again! I'm thinking...you already sent out a flawed bucket and have an unhappy customer...and you don't even check it out first? Quality control my butt!
The owner related in another email that neither bucket should have been sent out to me...then said that I would have to pay for the return of both buckets! My response was NO FLIPPIN' WAY!
So I ended up only being out the shipping on the original bucket and finally got my check in the mail today.
What I don't get, is that I told him that I had started threads on a couple of forums. You think he would have made sure that (at least) the second bucket was right! I'm just figuring that he doesn't care. :confused3:
The first bucket.
The second bucket.
No bashing here, just the plain and simple truth. So here goes.
I had made a decision to purchase a 4IN1 from High Rock Skid Steer for my CASE TR320. The specs were great, the price was right, and it was a pleasure to discuss attachments with the owner. He seemed up to snuff. I did, in the end though, have a very bad experience with the bucket(s)
While the owner of the company was great to deal with, I can't suggest them as a source for attachments. You indeed get what you pay for.
After I received the bucket, we had a pretty long bout of bad weather (for here anyway.) I wasn't able to do anything more with the bucket than unload it with my CTL and sit it on the ground. When I did get finally get a chance to use the bucket, two things immediately raised their ugly head. There was a major gap in the left side QA plate and a little smaller one on the right. Up and down and QA face to face. Not a little "lets shim it up" gap either...we're talking a bunch! Also, the clam wouldn't stay even remotely closed with the bucket in the dump position. The weight of the clam was too much for the cylinder. All of these flaws together made for a very heavy rattletrap of a bucket. I was informed that I must have accidentally been sent a "second". He apologized and said that their quality control department should have caught it. The bucket was returned and another sent out.
The second bucket (no pun intended, cuz I ain't laughin') was far worse than the first! The jaws weren't lined up at all with a 7/8" daylight gap on one side. The clam and dozer cutting edges were way off, closed on one end but 1/2" apart on the other as well. The fitment of the QA plate was once again horrendous.
When I contacted the owner he related that he hadn't actually inspected the bucket before it was sent out and that I must have accidentally been sent a "second" again! I'm thinking...you already sent out a flawed bucket and have an unhappy customer...and you don't even check it out first? Quality control my butt!
The owner related in another email that neither bucket should have been sent out to me...then said that I would have to pay for the return of both buckets! My response was NO FLIPPIN' WAY!
So I ended up only being out the shipping on the original bucket and finally got my check in the mail today.
What I don't get, is that I told him that I had started threads on a couple of forums. You think he would have made sure that (at least) the second bucket was right! I'm just figuring that he doesn't care. :confused3:
The first bucket.
The second bucket.