I've spent the last hour getting this info on their Bomag 1300 profiler.
I ran into the profiler 2 months ago about an hour south of here when I was repairing a paver. The right front track assembly had been removed from the machine and was gone. I enquired about it from the paving super and he stated that the dirt side of the company had borrowed it, broke it, and had to fix it. Thats why I didn't get a call about it. NFG had pulled the assembly because he couldn't figure out how to remove the master pin in the rail. I had seen the assembly sitting in their shop several times over a month ago lying there with open hose ends on the floor. Not long after it disappeared and when I again enquired about it........HNC sent it to the dealer for them to install a new rail and prep it for reinstallation on the machine.
FLASH FORWARD to an hour ago...........I call the paving super to enquire whether the Bomag had been put together or not or did he know the status. He then told me to check on it for him and that HNC had just been screwing around and not doing anything. He also told me that they hadn't approved any work to be done because it was too expensive. I called the dealer to find out that the track rail has been installed and the assembly is ready there sitting on a pallet. I call the paving super back and inform him that it is sitting there ready to be picked up.........evidently HNC told the dealer to do whatever was needed without getting it approved by the paving super. I told him I had zero confidence that HNC could do the install and that I would do it if needed. He then calls the general super and HNC and they said that the dealer is going down tomorrow to install it. The paving super isn't happy, but said they better get it right or its their baby til they do.
Here is the fun part
I get to call the owner tomorrow and tell him I had NOTHING to do with this. His son (the pilot) is responsible for having the dirt mechanics working on the paving equipment that they are NOT supposed to be touching.
The machine was down for 2 months because they ordered a new rail from Bomag @ $1900.00. The parts manager emailed me the parts list costing $3100.00 by itself. I just checked my cost on the same rail is $600.00 plus freight and I can have it in 3 days. I figure by the time the dealer has this finished its a $6K bill and was totally unnecessary. The absolute stupidity here is insane. I don't know how much more I can witness and say sane myself. I may be reaching my limit real quick!