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How satisfied are you with your dealers service??

J

JBSSU

Member
Joined
Feb 17, 2010
Messages
22
Location
Northeast USA
Just curious... How satisfied(or dissatisfied) is everone with there local equipment dealers?? Whether it may be parts, service, or sales departments... post reasons why.... What can they do to make there service better?
 
S

Speedpup

Senior Member
Joined
Jul 6, 2007
Messages
1,214
Location
New York
Occupation
President and all else that needs done!
Local dealer has no clue on parts for my machines it is like pulling teeth. Service sucks too! Used once for service when a 6000 estimate turned to 11,000 plus. Bought 2-3 parts in 20 years. I have spent thousands and thousands from two other dealers far away from me,
 
A

absolutediesel

Active Member
Joined
Jan 25, 2010
Messages
35
Location
Chicago ,IL
HAHA ! omg where to start?:confused:Our local Cat dealer is terrible! $$$$ on everything outrageous, I call ahead, order through another place , drive 40 mins and save on average about 35% ...........The service guys are pretty decent, unfortunately for them, I'm a wrench:cool:Make my living the same way they do, without raping people though
 
DPete

DPete

Senior Member
Joined
Feb 21, 2007
Messages
1,677
Location
Central Ca.
Out of the 2 area dealers one will never see a piece of my equipment again in their shop. Parts has been pretty good at both.
 
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