WR use the same approach to your repair customers for your dozer customers, after all business is business when all boils down, doesn't matter what the business is.
Stars&bars sounds like he grew up like I did. My father did land and lot deals with a shake of the hand and a deposit check, he was a homebuilder. However those days are gone from my experiences.
With that being said I do have one commercial customer that I've done the site work for 3 of their restaurants without a contract - only a non-signed proposal, we're about to do the 4th. Our relationship spans back 25 years when I was just a green horn in the construction business. That is the only person I would do a $75-150K job without a contract.
If a man doesn't pay you, generally he never intended to.
Stars&bars there is a lot of wisdom in that statement. Talking to the super on our current project today who owned a masonry company prior to the 2008 crash. We were shooting the bull and telling war stories about not getting paid or being jerked around on retention on commercial jobs. He had a large apartment complex where he did all the masonry work. Project was completed and they owed him $14K in retainage. The owner and the GC called each trade individually into the office. The owner and GC told him he could take the check they had for $7500 or file a lien for the entire amount and maybe get paid in a year. He called them every low down dirty name in the book and took the $7500.
It easy to say one would fight it in that situation but cash flow is cash flow and everyone's situation is different. Who knows how much money the owner pocketed from that dirty trick.
Moral of the story is a contract is only worth the paper it's written on when you're dealing with a professional lowlife that knows the legal system and has no character.
Now a funny one. Last year we did a steakhouse which I had a difficult time getting the retention on. They were open for business for 3 months before I got paid - that chaps my ass like nothing else. The super and I became friends on the job and still talk today. I was getting no where with the GC so I called the super and he gave me the owner's email along with several others in the office. Sent that "the next correspondence will be from my attorney, CC'd to the owner" email and my phone rang saying they were overnighting a check.
Last week the super called me to say the PM on that job got fired for not processing pay apps. Now the funny part, the recently jobless PM told the paver that he wasn't going to pay him his last $8K - the paver told him he would drive to Atlanta and whoop his ass for $8K...
Now the paver was a big ol' boy I wouldn't want to tangle with - he got his check overnighted the next day.