Dave Neubert
Senior Member
Cat will probably send someone out who never worked on something that old no place to plug in a computer on that
Well I hope this service manager is right and he sends someone with at the least grey hair!I talked to the service manager for a while. Explained I didn't want someone that never worked in these. I got "all associates are trained by CAT for all systems". But he did say he has plenty of old timers that work in these all the time. We will see.
eddie . i`m sure i`m way off base but has anybody checked to see if the pump is actually in the start run positionUpdate. CAT came out today. I gave him the entire rundown including no pressure at fuel filter housing. He went straight to injector nozzles. Not the direction I was expecting but he is the expert. After some trouble shooting he says nozzles appear to be clogged. Had nozzles brought out and installed. Did NOT help. More troubleshooting and he can't figure it out. Both of us left frustrated but only one of us is going to get a bill.
My estimate $225 for truck charge, $135/hour * 7 hours, $240 for nozzles.
So $1500 in debt and no closer to getting it running.
I'm not messing with it until after the holidays. My stress level is 100% and I want to enjoy Christmas.
Will report back if it ever gets fixed.
I don't know about the nozzels, if they did not fix the problem I would tell him to put the old ones back in and figure out what the real problem is! What's the next step in troubleshooting by replacing parts? Is he going to tell you you need a new injection pump? What's next after that, reman engine?This system is a scroll with PC. Very simple. I have the book that shows the system.
The guy did seem to know a pretty good amount about the system but he did have to make a couple calls.
It was getting late, the batteries were about dead and he was digging for answers, so I called it off.
The nozzles cost only $60 each, but I estimate the total cost of the service to be $1500
I will have to get back to you guys. I am out of town for Christmas.
Thanks for the replies.