stay away from great lakes diesel! NOT a reputable shop.
Obviously, some of the comments posted here are troubling because they simply don't paint the proper picture of what Great Lakes Diesel is about. It should also be pointed out that of my endless line of customers, only one seems to complain. It started as a misunderstanding and has blown into a series of threads questioning my integrity, professionalism and workmanship, so much that I feel the need to defend my name. Did this customer have a turbo failure in Arizona? Yes, but I exhausted every possibility of making things right and nothing seemed to be good enough. The customer complained of how the truck ran and the black smoke, etc. After setting him up for 800 hp, I test drove the vehicle at the right RPM and it performed remarkably. I also switched turbos for him on three occasions to keep him happy, all at my cost, along the way renting him a car so he could go home. I then switched turbos again, once again at my own expense. It became clear to me--and is also clear from the comments from other drivers--that this customer doesn't yet have the skills to handle a vehicle like this properly. His second truck is still in my yard, and I haven't charged him a penny for storage. He's welcome to pick it up at any time, and I will give him a 5EK running engine for free, or build him a new 3406C engine. I'm an honest, professional business owner who runs a well-respected business, one that's been built on the principles, professionalism and know-how I've gained through decades in this industry. I invite any critics or prospective customers to visit my website,
www.GreatLakesDieselEngine.net. In response to the comments posted about Great Lakes Diesel, I feel I have done all I can to satisfy this customer, and if there are feelings of ill will, I truly regret it. My record stands for itself, and every customer I've had--many of them professional drivers who have navigated this country's highways for decade after decade, will attest to the kind of honesty, integrity and work that define my business.