I never doubt the value of refresh, or retraining with even the most experienced. Seen far too many flustered individuals wrapped up with the seemingly simple problem they just cannot surmount a fresh set of eyes sees readily. Pride is usually the culprit here when asking for assistance may be beneficial.
There is no detriment in education I can think of. Many times we get overconfident to the point of being arrogant, or belligerent in demeanor when challenged. We all f**k up; matter of life's experiences and as long as one learns from it, it's all good. No reason to discount, berate, or ridicule someone with a problem if their rendition differs from expectations as we don't all communicate alike.
This gent has a problem and has been following the incorrect path for isolation I feel. We should stay the course and help as he has asked for help in his own way. Some suggestions have been put forth hopefully to be acted upon.
A valuable lesson will have been learned once the problem is rectified.