My long-time customers know how I operate. I have to look at function ability and safety on everything I go on, so I always give the equipment the "once over". If I see something could be an issue, then I have to determine cost. If we are talking about something less than $1000.00, I will go ahead and do it. If we are talking thousands and safety concerns along with it, I will report it immediately to whoever is in charge. I explain why these repairs need done and what I estimate the cost to be. If they elect to wait or compromise, they have to sign off on it.
In all the years I have been doing this it's been rare that compromising comes into play. They know I'm not just trying to pile on the bill like some around my area have in the past. I also check for service hours on filters and if the machine is overdue, I make them aware of it. 95% of the time I am allowed to do the PM while I am doing a repair.
The asphalt side of this company understands all of this. What I say generally goes without question, but I don't just go crazy..........it's not my money of course. I try to be courteous and respectful but I won't allow myself to be a scapegoat if I didn't bring up a safety concern and something disastrous happen.