atgreene
Senior Member
I've got a problem and I'm not sure Takeuchi is going to help me with this one.
I bought this 135 Excavator new July 27, 2005. In April I noticed that the track frame seemed to be bent out. Using a staight edge I determined that it is bent approximately 3/4". The other side has a slight deflection, perhaps 1/8" at most, but the right side is bad enough so that you can put your fingers in beside the slide that the front idler slides in. In the first pic you can almost see a line between the arrows where the steel has bent.
The day I found it I called Adam my salesman/tech. at National Attachments and he said he'd come right up to look at it. Last week I figured I had waited long enough (we had talked a few times since and he said he hadn't had a chance to get out my way yet) so I called him back and he came right out.
After taking a bunch of photo's he said that Takeuchi may say it's operator abuse ! So I asked how the hell can I abuse a track frame to make it bend like that? He said he'd get back to me. At the time I noticed it the machine had 480 hours on it, when he came to look at it it had 600.
At this point I'm giving him plenty of time to get an answer for me as to how they are going to correct it.
Thus far, I've had an antifreeze leak that took three times to correct and a belt tossed because of improper install from fixing the antifreeze leak. (They tried to charge me $68.00 for the belt before I came unglued so they determined it was under warranty.)
Has anyone ever seen a track frame bend like this?
In the meantime, anyone looking at a Takeuchi feel free to mention my problem to your dealer, maybe they'll spread the word to take care of me so I don't discourage others from purchasing their machines.
I bought this 135 Excavator new July 27, 2005. In April I noticed that the track frame seemed to be bent out. Using a staight edge I determined that it is bent approximately 3/4". The other side has a slight deflection, perhaps 1/8" at most, but the right side is bad enough so that you can put your fingers in beside the slide that the front idler slides in. In the first pic you can almost see a line between the arrows where the steel has bent.
The day I found it I called Adam my salesman/tech. at National Attachments and he said he'd come right up to look at it. Last week I figured I had waited long enough (we had talked a few times since and he said he hadn't had a chance to get out my way yet) so I called him back and he came right out.
After taking a bunch of photo's he said that Takeuchi may say it's operator abuse ! So I asked how the hell can I abuse a track frame to make it bend like that? He said he'd get back to me. At the time I noticed it the machine had 480 hours on it, when he came to look at it it had 600.
At this point I'm giving him plenty of time to get an answer for me as to how they are going to correct it.
Thus far, I've had an antifreeze leak that took three times to correct and a belt tossed because of improper install from fixing the antifreeze leak. (They tried to charge me $68.00 for the belt before I came unglued so they determined it was under warranty.)
Has anyone ever seen a track frame bend like this?
In the meantime, anyone looking at a Takeuchi feel free to mention my problem to your dealer, maybe they'll spread the word to take care of me so I don't discourage others from purchasing their machines.
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