Thanks Mitch!
That
insulation site is what I call a joint effort site. He knows no more about websites than you do but wanted to be a part of it's construction.
So I do all the design and technical aspects for him and then he just adds his written text to it, which is as easy as posting here with the software I use. After his content is added I revisit it and restructure that content to present it better and make it do well in the searches. He has full access to everything under the hood of his site if he wants to dig into it and learn and as well has my help if he gets stuck....or breaks it lol
As for member.css that is a file specific to
vBulletin, the software that powers HEF. It is probably the most popular forum software there is. I don't have a lot experience with it though. I use
ocPortal because it offers far more features. It has everything you could possibly want for both community or business websites and I think it is more secure too.
To find the culprit that is messing up profiles here I used
firebug, an addon for
firefox. It shows me exactly every little piece of code being used on a page, lets me edit it and preview the changes before editing the real file. That's how I got the before and after screen shots.
Once you have it figured out what file you need to edit you have to go into
cPanel to find it. Not everyone uses cPanel but it is the most popular.
I was going to write a little tutorial on that and remembered I have video already that gives a glimpse of what is in there on one of my
Youtube channels. The sound quality is poor but it was my first one, I got it figured out for future tutorials. It is ocPortal specific but the cpanel part of it is exactly the same for any software you use.