Septic repair
I have a situation regarding a septic I installed for a homeowner. The septic was engineered and was hired by me. The problem is, the leach field is getting flooded by ground water and or run off from the hill just above the system. There is a swale to divert runoff from the hill but not enough I guess. What are my options on this matter?
I dont want to start a war about all this, but Ive been in business a long time and I have learned some things the hard way:Banghead Here are some good advise, take it or leave it.
1. Its been almost 2 months, since you posted the need for help, If I were the customer, I would not be happy. I would get some engineer to give you some plans to fix this and go do it. Keep the customer out of the "whos to blame thingee" they dont need to hear this. They hired you to do this and it wasnt done correctly ( engineer messed up) Its up to you, to make it right, if the customer gets mad enough, he will hire another installer, to fix the problem and send you the bill (you dont want that)
2. Dont even think about blaming the Heath Dept, "they never make mistakes and are never the blame" dont believe me, ask them. You will never win with them, trying to place the blame. A friend of mine tried to buck the HD, he LOST, then he lost many other times, on other inspections. If you try to buck them, your system will be 110% perfect from then on, or it will fail. NEVER, NEVER try to buck the HD, it will not be pretty.
3. I know, its hard to bite the bullet and pay for this out of pocket. We really dont make that much, out of a regular system, so its hard to dig in your pocket and pay for it, but sometimes we have to do it, for our reputation. It will make you money down the road and its hard to dig in now.
Bottom line, go get a engineer to give you a repair plan, install the repair and then worry about trying to get money out of the engineer, this may take time and the customer is getting madder all the time and if someone reports the failing septic system (they do report these things) to the HD, then they will get involved big time and you will not win.
Just wondered, what has been going on, with the customer and engineer for 2 months. What is the customer saying about all this? Whats the engineer saying about this?
All this advise is given in a, "trying to help a fellow installer way" only
Good luck