Welder Dave
Senior Member
Years ago someone brought the fix all into my dads business. Wish I could find a pic. of it. It was a carboard package with the clear plastic over it that hung on a hook. It was for all the thingamajigs, whatchamcallits, gagets, gizmos and other non descript items customers are looking for. Instructions were to chew till desired consistency and firmly apply where needed. It was a piece of Bazooka bubble gum! Perfect!
It does work both ways. Some customers are horrific and expect you to be a mind reader of what they want. Then they get mad because you can't figure out what they want or they blame you why it takes so long to get. I worked at a welding supply who had one of the oilsands operations need some specialty welding electrodes for the shutdown they were working on. They needed them yesterday at any cost. They paid to have them flown out ASAP the same day Ontario to Alberta. Shipping them was hundreds of dollars more than the electrodes cost. A regular customer expecting the same thing without the cost is not as uncommon as one would think.
I think the general consensus nowadays is that good parts people are much harder to find. Some are just lazy and others who could be good get absolutely no training. They're just thrown right into the hottest part of the fire. They get overwhelmed and then kind of shut off wondering why the heck they are even there.
It does work both ways. Some customers are horrific and expect you to be a mind reader of what they want. Then they get mad because you can't figure out what they want or they blame you why it takes so long to get. I worked at a welding supply who had one of the oilsands operations need some specialty welding electrodes for the shutdown they were working on. They needed them yesterday at any cost. They paid to have them flown out ASAP the same day Ontario to Alberta. Shipping them was hundreds of dollars more than the electrodes cost. A regular customer expecting the same thing without the cost is not as uncommon as one would think.
I think the general consensus nowadays is that good parts people are much harder to find. Some are just lazy and others who could be good get absolutely no training. They're just thrown right into the hottest part of the fire. They get overwhelmed and then kind of shut off wondering why the heck they are even there.