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D6c cat loss of oil pressure

Discussion in 'Dozers' started by Steve.ahlgren85, Nov 13, 2016.

  1. Tinkerer

    Tinkerer Senior Member

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    As I previously said be nice to them until you know the outcome. Now you know what it is.
    Get a good lawyer to write that first letter of intent. You always have the option of giving up at any time you choose if legal consul tells you it may not be feasible to proceed at some time in the future of the lawsuit (which I doubt).
    I really believe you (could) will get your dozer back.
     
  2. Junkyard

    Junkyard Senior Member

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    You can lead a horse to water.....
     
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  3. Hobbytime

    Hobbytime Senior Member

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    well it was about 40 plus pages for the equipment advice alone, I figure at least another 30 for legal advice and most wont be taken by original OP...again to OP im sure you are beyond your last straw that broke the camels back( and your wife) most here( not all) are sympathetic with your journey but you are at the end, dont go down with the ship without any fight, give it one more final try by consulting an attorney..ask yourself what do you have to lose but if any a consulting fee for the attorney..you can only go up from here, you know the worse case scenario ....
     
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  4. Tinkerer

    Tinkerer Senior Member

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    Someone should send a link to this thread to everyone at the F***ed up dealership. Perhaps the whole truth of this dilemma isn't getting to the top of management and/or ownership.
     
  5. Hobbytime

    Hobbytime Senior Member

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    I wouldnt be surprised some commenters on this thread arent from the dealership and thats why the OP got the final answer as they see he is too passive on this issue...and if he earlier on involved an attorney or contacted corporate cat the outcome would have been more in his favor..also the OP can go on social media with his story and that would also find anyone else that got screwed and im sure once it hit social media corporate cat may even contact you on this issue..you have many avenues to go that are cost frre or almost free to get satisfaction..or your so wealthy you can take the hit of machine original cost, rebuild cost and mafia vig of $4000.00 to walk away..
     
    Last edited: Mar 18, 2018
  6. Welder Dave

    Welder Dave Senior Member

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    Another thing to do is check with the BBB for other complaints about this dealer. It is free and I'd find it hard to believe Steve is the only one who they put through ringer. Lawsuits are also public knowledge. A lawyers office could see if this dealer has been sued before. Also if word got out about how they treated Steve and he was considering legal action, there may be others who would "come out of the wood work" with their displeasure with the dealer. Cat corporate certainly wouldn't want the bad publicity. You're worried about going after the big guy, the bigger they are the harder they fall. Look at the whole me too movement. A couple complaints against one of the biggest movie producers in Hollywood and he went down like the Hindenburg and many others are going down the same way. As was said, you have nothing to lose by consulting an experienced lawyer. Don't let them intimidate you.

    Look at this, they are Cat dealer and not even a member of the BBB. Also look at the complaint.

    https://www.bbb.org/minnesota/busin...-in-hugo-mn-1000013288/reviews-and-complaints
     
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  7. kshansen

    kshansen Senior Member

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    I've been trying to come up with a way to explain my problem with the lack of proper troubleshooting of the original failure the dealer saw.

    One way to say it might be like taking a truck in for a steering problem and the dealer says the alignment is off. They then "adjust" the toe-in and give you the truck back and five miles down the road a wheel falls off and you hit a car coming the other way and kills someone. Then they claim it wasn't their fault as the alignment checked out right when it was on their machine.

    If there is no action by the original poster guess we should all just file this away as a major loss of time and just make it a point to ignore any future requests for help from this person. We tried to the point some very good people have left the forum out of frustration.
     
  8. 51kw

    51kw Well-Known Member

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    Ken that is a very good analogy. I was also trying to find a good way to put it. Well said sir.
     
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  9. kenh

    kenh Senior Member

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    Well said Mr. Hanson
     
  10. Steve.ahlgren85

    Steve.ahlgren85 Senior Member

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    I talked to Ziegler caterpillar this morning, they are offering to cover the labor charge costs to rebuild my machine, not the parts cost. They are insisting that the pistons melting was caused by low oil pressure ,no lubricating the major components of the engine .That's about all they are going to do,said that if that isn't enough ,go see your lawyer!I told him that everyone who added comments on this forum, said that Ziegler caterpillar is at fault for not thoroughly checking out the radiator. He said that the low oil pressure was their only concern. I called my lawyer today, he is back from vacation and booked solid,so waiting for an opening ..
     
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  11. Hobbytime

    Hobbytime Senior Member

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    good luck, I think you have a good chance ending on a much better note than you have now...bring all your paperwork and a copy of this thread to him..in the mean time I would be calling cat corporate demanding satisfaction and see what they will do from their end and inform them you have an attorney and are ready to take legal action if a more satisfactory outcome can not be worked out...thats a free call if you make it..
     
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  12. oldirt

    oldirt Senior Member

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    to welder dave.. as to them not belonging to the BBB.. they don't have to. they are the only game in the whole state.

    thanks to cat for insulating all their dealers from any competition, this behavior is the result.
     
  13. Tones

    Tones Senior Member

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  14. Tinkerer

    Tinkerer Senior Member

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    It would be nice to know how much the labor charges reduced the bill.
    And how much those parts added up to. I dunno, maybe getting the machine back by paying for the parts may be doable.
    Provided the parts are at dealer cost, they owe him at least that !
     
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  15. kshansen

    kshansen Senior Member

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    Wait now they are saying this last failure was due to low oil pressure? Or are they referring to the earlier one?

    If it is the first one that sounds very far fetched to me. How large are the passages from the block through the head and up into the rocker assembly. Unless this engine is different than what I recall the oil passage from the block and in to the head is through a dowel pin that also helps align the head to the block. As I recall that dowel has maybe an 1/8 inch hole through it! even if that oil passage was wide open I can not believe that there would be enough drop in oil pressure to cause a rapid failure. Maybe if you were working it at 100% load for several hours with out a break, but I don't believe you ever even ran it long enough to get it good and hot!

    I say first thing in the morning talk to a lawyer. You already know they have backed down from last weeks demand so they know they are at least partially wrong so no is the time to get that letter from a lawyer to push them a bit harder. If the lawyer charges, say $1,000.00, to write them a nasty letter and they drop the price $1,500.00 you just turned a $500.00 profit!
     
  16. Steve.ahlgren85

    Steve.ahlgren85 Senior Member

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    I am reserving my comments for awhile because I think someone that works there is monitoring this thread.
     
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  17. Welder Dave

    Welder Dave Senior Member

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    Olddirt,no they don't have to be a member of the BBB but it sure looks better if they are and shows they care about their customers. They aren't a little mom and pop corner store.

    By offering labor they are in essence admitting to some fault on their part but would never admit it. The fact their story changes is to your benefit. If they told you call your lawyer, do just that and call their bluff. My guess is they would try to drag it out hoping you'd just give up. The thing is, it doesn't cost a lot to file a claim and then they have to respond. May not even come to that based on the initial letter. I don't know your lawyer but when you talk to him make sure to ask if he has handled this type of claim before. If he hasn't ask if he can refer you to an attorney experienced in this type of claim either from his office or another office. It is important because an inexperienced lawyer say a real estate, divorce or tax lawyer might not understand anything mechanical and/or a repair shops responsibilities.

    In my case I had a student lawyer and got a decent settlement but still think if it went to court I would have got all my money back plus some legal fee's. I actually think if the student lawyer would have pushed the issue a little I could have got more. The guy that sold me the truck had a high priced lawyer from a big law firm. I think she may have intimidated the student somewhat. She tried in the meeting. You drove the truck for 2 month's, anything could have happened, etc., etc. Still doesn't explain how the brake pads are like new and the drums are way beyond worn out. However, if it went to court and the judge saw the split drum and I had my expert witness from the brake shop and also the person in charge of issuing DOT inspection licenses I don't think the shop would have wanted to go to court and risk losing their inspection license.

    You're on the right track now Steve. Talk to the lawyer and see what they say. Imagine if Cat corporate had to testify what procedures their authorized dealers are required to do. You could probably get that from Cat anyway or your lawyer could if need be.
     
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  18. Welder Dave

    Welder Dave Senior Member

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    Let them monitor it. They're the ones that will have to explain their actions or lack thereof. You trusted they'd know how to fix your Cat machine and they didn't.
     
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  19. oldirt

    oldirt Senior Member

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    to the op.. to think they weren't reading this (and laughing) from day one would be rather naive.

    welder dave.. they DO NOT CARE about us little fishies. this is all about them getting us to leave them alone with their large accounts. they really think they are too big to need us now.
     
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  20. Welder Dave

    Welder Dave Senior Member

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    Finning here doesn't even have a service counter.