eastroad
Well-Known Member
What does a parts person need to do when I give him the serial number of an older machine and he says there is part of the number missing?
Example: 212 motor grader. Serial number 9T4728. Clear as can be. Tag on the left front of the frame is undamaged and just as new looking as you would expect on a +/- 70 year old machine. I’m assuming that he must need to add a zero to the s/n to make it conform to the modern computer system? Like 09T4728? Seems like I go through this every time I get a new person on the phone at Milton in Clifton Park.
End of rant. How can I help the counter person find my parts?
Thanks
Odie
Example: 212 motor grader. Serial number 9T4728. Clear as can be. Tag on the left front of the frame is undamaged and just as new looking as you would expect on a +/- 70 year old machine. I’m assuming that he must need to add a zero to the s/n to make it conform to the modern computer system? Like 09T4728? Seems like I go through this every time I get a new person on the phone at Milton in Clifton Park.
End of rant. How can I help the counter person find my parts?
Thanks
Odie