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Case CNH Parts Web Site Questions

Discussion in 'Geek Patrol' started by Tinkerer, Jan 10, 2013.

  1. Tinkerer

    Tinkerer Senior Member

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    About two weeks ago I can no longer get access to the Construction or Agricultural Parts online web page. The pvassociates page times out and will not load.I am in Illinois with DSL internet service. Nothing has changed with two different computers. I was at a local CNH dealership and mentioned I it to him while he was making out my bill for parts. He replied that there was maintenance being done last week and the dealers had limited or no access at times. But now all is well with them. So I was wondering if any one else is having problems.
    Here is the page that times out. https://webparts.pvassociates.net/cnh/launch.php?DealerID=PVA-v6zxb-u2p2&DataSet=001CSIH
     
  2. bill onthehill

    bill onthehill Senior Member

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    Here is the one I use.
    http://www.casece.com/en_us/Pages/home.aspx
     
  3. Pixie

    Pixie Senior Member

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    Occupation:
    killing trees, fixing stuff
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    NH
  4. alrman

    alrman Senior Member

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    QLD Australia
    Not only has the pvassociates website gone down - over here, Case Australia had some big computer upgrade during Christmas New Year period & we could not get ANY parts at all if they had to come from the central store. Dealers could not even ring them to check availability ....... so I was told. :beatsme
    Too bad if you were broken down. :soapbox
     
  5. Tinkerer

    Tinkerer Senior Member

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    Thanks Alrman, That is the same information I have here in the U.S. At least I now know that it isn't a computer or internet access problem that I have. I did try the links that were posted and they both time out when trying to load the on line parts catalog. Lucky me, I don't need any parts right now. I can always go back to manually looking up anything I need in my printed parts book.
     
  6. alrman

    alrman Senior Member

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    Those links work fine Tinkerer, seems some US dealers have there own parts catalogue systems, thankfully.

    I need this info every day, it just doesn't help us here with Euro built sideshift model hoes :mad:
     
  7. Tinkerer

    Tinkerer Senior Member

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    The problem persists. None of the dealer websites I try will load the CNH parts online page. I have finally determined that it is a server problem with CNH. At least in my area of the world. I have two PCs A laptop and a desktop. I took the laptop to my daughters house about three miles from where I live. She has a satellite for internet service (ClearSky Communications). My laptop still wouldn't load the page. Then we tried her laptop. It is a Mac-book Pro. Same identical results were obtained.
    I have run a internet connection check and I get the following result ---- resource (webparts.pvassosiates.net) is online but isn't responding to connection attempts ---. So ?????????
    Is there anyone else with this problem ?
     
  8. dirthog

    dirthog Senior Member

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    Occupation:
    heavy equipment mechanic
    Location:
    central pa
    They changed there whole parts system the first of the year and webparts has been discontintued all together.
     
  9. Tinkerer

    Tinkerer Senior Member

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    Would you happen to know if shut it down permanently ?

    I used this website ( http://partstore.casece.com/us/parts-search.html#epc::home ) Tuesday and it works OK. It is just a little harder to navigate than the pvassociates website
     
  10. alrman

    alrman Senior Member

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    My guess is that it has Tinkerer. All the Case, New Holland & Kobelco links to PV associates are not working. This new system seems to be it now........
    UK case still has no online parts catalogue - hopefully they will have something that will include the S/S hoes - including SR & ST models
     
  11. Tinkerer

    Tinkerer Senior Member

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    Thanks for the info Alrman. I guess we should be happy Case still hosts a website of any kind that we can use. My mouth fell open last week when I looked for two front wheel bearing grease seals. 135.00 US dollars for EACH one ! That is just crazy.
     
  12. alrman

    alrman Senior Member

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    I see that Case Parts Store is now offering an app for smart phones...... Of course they want you register to use it & tell them everything about yourself .....:rolleyes:
    Search for "My Yard" at your app store.
     
  13. alrman

    alrman Senior Member

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    Finally!

    For those of you that may be interested..... drum roll please.......
    CNH Europe have finally released their new parts website & thankfully it is has all the Australian sold models on it. :woohoo
    It even allows a link to my local dealer - something I never imagined would feature here :cool:
    It also requires registration, & has a completely different look to the US version.

    Now I wonder how long before the CNH Aussie website updates it's parts store link ???...