Ok, I'll make some comments here to see if this gets some attention by someone familiar with this machine.
I'll start by saying I have no experience what so ever with this machine. Newest Case I have worked on was an early 1990's 1845C!
Reading into what you have posted I'm going to guess this machine has Joystick controls? Are they electrical controls or pilot operated hydraulic control valves?
Also reading into what you posted it sounds like everything was working perfect one second and the next everything except the boom up and boom down function still worked. So that would tend to, but not positively, rule out a safety lock out switch. So this has me thinking in possibly three different areas. First being, assuming the controls are electrical, the switch or sensor in the joy stick itself. Next thing again assuming electrical controls would be wiring from joy stick to a computer of some kind. And third I'm guessing there is some type of solenoid valve on the actual hydraulic valve body.
The first order of business would be to simply look for broken or loose wires.
One possible thing to try if it is possible and the controls are electrical would be if the solenoids on the actual hydraulic valve body are the the same and located near each other it might be possible to switch the wires from on to the other. Now if the boom goes up and down but the bucket won't curl you have at least eliminated the hydraulic valve and the solenoids as the cause. Put wires back to the correct position and try again, there is a small chance unhooking and reconnecting wires would clean a connection and cure the problem.
Hopefully this may get some attention from someone who actually has worked on one of these machines and they will chime in with more and better ideas.
Please also take note that this is the week after Christmas and things maybe going on with family and people may just be busy traveling and not available to read and reply. I know if this was a question on large mining Cat equipment one of the best people in the world to answer those types of questions is away from computer access with his in-laws for a few weeks. So do not think the lack of response is because people do not want to help. After the first of the year you may get more advice.