Check the boom stops if its sticky at high angles,if they are a bit bent or rusty the boom will hang up.If you can boom down onto the ground try pulling line off the boom hoist by hand,if its running right you should be able to get slack off the drum even if you have to hang on the line a bit. Might also be low air pressure. Whats the main air gauge reading? You need a minimum 80 psi to boom down on the sprag. Get full air up ,shut the machine off and listen for leaks, try all the functions . You might be depleting the air with a blown booster on a swinger or hoist clutch.A weak compressor and bad leaks make for low air when you go to boom down ,you wont hear these leaks when your operating. If the boom is running away have the sprag checked/ replaced. What model is the crane? Last note note ,be sure your boom hoist cutout is functioning right. you should be able to stop the boom hoist while going up by manually pushing the paddle above the the boom hinge pin on the operators side of the boom.Americans [400/500 series for sure] usually bend the boom before the stops if the cutouts not working.