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case tv380 won't start

Hoff62B

Member
Joined
Dec 31, 2014
Messages
10
Location
alaska
Any info on case tv380 with the interm tier 4 . It will crank but won't start I am getting a fault ats failure on the dash screen also getting a fault on the computer something along the lines of fuel pressure to high. I Can get it to start with a little starting fluid but would rather not continue to do so. I don't have a manual and this is the first case I have worked and have no idea how the fuel system works on this rig any ideas.
 

GaryHoff

Senior Member
Joined
Feb 25, 2009
Messages
810
Location
Alberta, Canada
Occupation
Heavey Equipment Mechanic
Here is a few things to check:

Check all of your fuses. Advise if there is any blown. **There may be fuses at the rear left of the machine as well, under a sealed cap**

Check the intake heater. Make sure it is coming on, at first key on.

In regards to ATS failure (after treatment system): You may have a failed turbo charger. Just removed the turbo intake hose and check the shaft, see if it has play in it, or if any engine oil has gotten into the air cooler. Failed turbo can make the engine hard to start.

I need the exact fault codes to help any further.
 

Hoff62B

Member
Joined
Dec 31, 2014
Messages
10
Location
alaska
Turbo charger checked out ok all fuses and and the 3 main diodes checked out ok wish I could get the codes we had a loaner computer we had to send back yesterday and are awaiting a new one with the case info. Today I pulled the electronic pump off and it was working and for some reason continues to stay on about 1 minute after we stop cranking.
I even got it to start once with the electronic pump disconnected but it ran like it was full of air. Also opened the main line from the pump to the common rail and seemed to have very little pressure keep in mind I'm doing this with no manual what so ever and never working on a case before I'll get the codes on as soon as I can
 

lantraxco

Senior Member
Joined
Jan 1, 2009
Messages
7,704
Location
Elsewhen
Gotta love tier 4, mechanic and parts man's dream, will probably break half the outfits in this country. Some of the major rental yards are saying forget it, we'll keep our Tier 3 stuff and rebuild it until it absolutely has to be replaced.

Personally, not that anybody will or should care about my opinion, but I think we should roll back EPA to Tier 3 and leave it.
 

GaryHoff

Senior Member
Joined
Feb 25, 2009
Messages
810
Location
Alberta, Canada
Occupation
Heavey Equipment Mechanic
1. The main pump to the common rail will not show much flow. The high pressure pump is made to create high pressure, not high flow. Very little fuel will be seen from that line. For general diagnosis and testing, there is no need to remove that line.
2. The primer pump will stay on, that is normal.
3. Active codes will be displayed in the dash, reply with those.

Did the turbo shaft have any play in it? Was there any oil in the air intake or exhaust? The turbo is a very weak point, and you really need to look at it closely. Spin the shaft and feel if its rough. Any oil will indicated it need to be replaced. I know that it is hard to reach, but make sure you check it very closely.

The harness has multiple wear points, and rubs through. Some common rub points are :
1. Rear right of machine, harness section going over the ac lines/ near the ac lines **<----look VERY close there
2. Harness above left drive motor
3. Around/behind the cab fuse block.

Update when you have the fault codes.
 
Last edited:

Chief40

New Member
Joined
Sep 1, 2016
Messages
2
Location
Lanoraie
Hi ! I have the same probleme with my tv 380 .
He was running and stop by is self . Now i can read on the board ATS fail , and he code 3811 , after i start it he code 3800 .
I call the case mechanicien and he plug is computer in and is computeur say that the coolant is at - 40 , and the exause is at 540 degree . But after 10 hour of work on this machine we don' t know more .
If someone have a idee and can help me ,i will appreciate . Thanks
 

Hoff62B

Member
Joined
Dec 31, 2014
Messages
10
Location
alaska
Hi ! I have the same probleme with my tv 380 .
He was running and stop by is self . Now i can read on the board ATS fail , and he code 3811 , after i start it he code 3800 .
I call the case mechanicien and he plug is computer in and is computeur say that the coolant is at - 40 , and the exause is at 540 degree . But after 10 hour of work on this machine we don' t know more .
If someone have a idee and can help me ,i will appreciate . Thanks

Long story short we ended up sending it back to Case turned out the Harness was made to short and with all the vibration it would wiggle itself off the fuses block that is on (if your standing at the back of the machine facing the engine) bottom left on the frame a pain to get too
 

Chief40

New Member
Joined
Sep 1, 2016
Messages
2
Location
Lanoraie
Thanks for the information !
But today i pass all the day to go at this place and every things look good !
But with my 3 code 3811 - 3105 - 3800
Look like a pressure relief valve wire problem . No signal !
The case mechanien told me to take out the motor and get a look a the wire harness but !!!
 

MikeBill

Member
Joined
Oct 28, 2016
Messages
5
Location
Fremont, MI
Case TR320

I'm having the same problem with my 2013 tr320 with 300 hours :mad:
ATS FAILURE...I brought it to the dealer because it's obviously still under warranty. They hooked a computer up to it and came to the conclusion that it was the egr that needed to be replaced, waited over a week and a half in the shop before I got it back. They called and claimed the problem to be fixed, so I went and picked it up. Not even one hour into running it for the day it started saying ATS FAIL again and had major power loss. It comes and goes but eventually gets worse to the point where it won't even move at all otherwise the machine dies out then won't start again until you turn off the power shut off and let it sit for a couple mins then reset it back on. It will last about 20-25 mins before it does the same thing again. I contacted the dealer and told them what I had found out and their loss as to what it would be. Wish they would figure out this tier 4 emission crap before they mass produced them and screw over the little guy that's gotta pay for it eventually. Once my warranty is up I'm definitely tossing the idea of selling and replacing it with a older unit with a tier 3 motor.
 

JNB

Senior Member
Joined
Feb 13, 2012
Messages
823
Location
North Texas
Occupation
Flyin' low and rollin' slow...
What codes are you seeing?

The wire routing on the TR's is nothing short of sloppy. I'd check for chafing behind the fuse blocks and under the machine as well. The final nail in my 320's coffin was when the gauge panel went. It would be running fine and shut off...turn right back on for awhile then do it all over again. Sound familiar?
 

MikeBill

Member
Joined
Oct 28, 2016
Messages
5
Location
Fremont, MI
No codes at all just keeps saying ATS FAIL and loses power then eventually it won't even turn on...I turn the master power shut off (off) wait 10-15 mins then turn it back on and run for another 15-20 mins then repeat. I can tell you that I'm not pleased... Definitely selling this thing and buying an older unit without all this electronical emitions stuff on it.
 

MikeBill

Member
Joined
Oct 28, 2016
Messages
5
Location
Fremont, MI
Just dropped it back off at the dealership we'll see what they come up with...in the mean time what is a good pre-emition track skid loader to be looking to purchase? Still will want around 90hp range
 

bartelbe

Active Member
Joined
Mar 15, 2016
Messages
43
Location
minnesota
Occupation
Heavy Equipment Technician
With ATS in display there is a fault. Sounds to me like the dealer is just throwing parts at the problem which I can't blame them since cases support is **** poor which eventually starts with FPT lack of what the hell there doing. Emission control units have been in production for some time with different levels of control progressively getting more and more strict over the past 10 years or so, with that said there's also going to be a trade off since the newer the unit certain performance enhancements have been made so older units will possibly be more reliable in engine running dept but other areas will not perform or have reliability issues in other areas such as hydrastat or aux. Think of it as buying a 1990's truck will she perform to the level of a 2016 + truck . Best thing is to have a back up unit and then buy all the warrenty's on a new unit. But if I was in the market I would be seriously looking for a 450, 465 series 3 unit or a terex PT 100, PT 110G, the Terex will have more maintenance in regards to the track system but these units are definitely performers. Both units had very low levels of emmision controls. Basically Egr and some fuel timing was about it.
 

MikeBill

Member
Joined
Oct 28, 2016
Messages
5
Location
Fremont, MI
Yeah this unit is still under full warranty just a pain in the butt when it's been in the shop basically the last 3 weeks. They told me that the egr they just replaced was bad. They claimed someone accidentally put a bad unit in the package when it was sent to them. So now they're going through the main case factory and of course it's on back order until Friday. Said I should have it back again next Monday. Yeah I was looking around and from what I could read and put together is that the terex pt100's were good units. Only downfall to those is I do not like the new pilot controls they use but I guess I'll have to get use to them. They always just seemed way to jumpy to me & you can't feather the bucket tilt very smoothy. But I contacted my local equipment rental business and they have a pt100 I'm going to rent for the rent of this week and try so we'll see if I can get comfortable with it.
 

young living franko

New Member
Joined
Nov 7, 2017
Messages
1
Location
st maries ,Id
we have a 2014 sr250, throwing ats fail, 3411:permanent governor deviation , 3677:Dfc for valve position senser voltage src low.,she runs, but falls on her face over half throttle..... cant seem to get a straight answer from tech support.. any ideas?
 

Muffler Bearing

Senior Member
Joined
Mar 26, 2009
Messages
512
Location
Colorful Colorado
Occupation
Truck Mechanic
3411 is for Throttle valve 3677 is for EGR valve position, I'd pop open the wire harness cover and check over the wires inside. If there's nothing there, you could remove the hoses and verify both valves aren't gummed up with soot or sludge from a bad egr cooler. I've left the intake duct off and run the machine to verify Throttle valve operation, since it only moves when the unit is running, it doesn't do a key-on sweep or anything helpful.
 

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gggraham

Senior Member
Joined
Feb 13, 2009
Messages
588
Location
London Ontario Canada
Occupation
Licensed Heavy Duty Equipment Mechanic
Here is a list of fault codes for the CLT's
 

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