• Thank you for visiting HeavyEquipmentForums.com! Our objective is to provide industry professionals a place to gather to exchange questions, answers and ideas. We welcome you to register using the "Register" icon at the top of the page. We'd appreciate any help you can offer in spreading the word of our new site. The more members that join, the bigger resource for all to enjoy. Thank you!

Equipment Abuse/Damage

CM1995

Administrator
Joined
Jan 21, 2007
Messages
13,379
Location
Alabama
Occupation
Running what I brung and taking what I win
C'mon Willie, everybody knows rental machines don't count. I mean, it's common knowledge that they'll go faster, jump further, and never need lubrication....LOL

Yep, nothing parties like a rental.:D

Seriously, I rented a 319 from the Cat house a week ago. The lowboy driver (hired by the rental house) picked the machine up from the last renter and upon delivery to my job, pointed out that one of the lights on the boom was missing and subsequently noted it on the condition report.

It does go both ways. If I damage a rental machine I expect to pay for it, however if it was damaged by a prior renter and I am charged for it, my horns come out. The easiest way to handle it is to go over the machine carefully when it is delivered and note any damage.

This business has all sorts of characters in all aspects. You learn quickly who you can work with and who to stay away from.;)
 

jozzie2000

Well-Known Member
Joined
Aug 27, 2012
Messages
46
Location
Nebraska
Interesting post, I'm glad to see this idea floats around in the construction world.

New member, long time lurker here, heavy construction has been a small family business for 3 generations.

I am a full time college student and decided to take the corporate route, just to see what else is out there for a change this year and see how the "big boys" do it.

Growing up I was taught to just more or less take my time do it right and take care of the machinery. Like I said, small family business, ie 5 of us and there is no way we can afford a lot of overhead with unnecessary equipment depreciation and breakdowns. I was amazed at how some of my fellow operators ran the equipment when I got to the "big company". Basically a bunch of hot-rods as we would refer to them back home, and a lot of "professional operators" - not really a compliment in this context. My foreman himself told me to "run it like I stole it", 627G for reference.

I didn't change a thing in how I operated the machine for the duration of my employment there. Steady and safe were my goals, yeah sometimes I lagged behind a little bit, but there is something said for someone who watches the machine for stuff breaking down, and won't rod the hell out of it. I was just surprised at how they didn't mind equipment abuse, to an extent of course. It just goes to show the difference between companies that move dirt by the hour, and companies that move dirt by the yard. This was obviously a yardage job.
 

oceanobob

Senior Member
Joined
Jun 13, 2010
Messages
751
Location
oceano california
Occupation
general contractor
I wonder if the machine's frame (or house if excavator) could be equipped with a small accelerometer with memory history.
Take readings when the machine is returned, try to discern what the typical values are...compare these readings to a similar environment owner operator to try and learn if distinction can be used to make decisions about damaging usage.
*
 

Scrub Puller

Senior Member
Joined
Mar 29, 2009
Messages
3,481
Location
Gladstone Queensland Australia
Yair . . . I suppose this comment is going off topic a bit but I realise the electronic controls of which I am so critical have been introduced to minimise machine abuse.

But, being an old bloke I just can't get my head around such things as the need to power-shift a dozer into reverse with no brake or decel. It gains bugger all as far as production goes but obviously it reduces machine abuse with unskilled or uncaring operators . . . I can wear unskilled, they go on the stick-shift but I'll never wear uncaring . . . this whole issue is about attitude and values.

We have this ongoing problem of the dumbing down of the human race. Skill levels at doing almost anything are declining and in our industry it really shows.

I'm told a local port authority with a large fleet of elevens pushing coal has a multi-million dollar monitoring system so the powers that be know what gear each tractor is in and how fast it's travelling at any given time . . . apparently a few of the "operators" were using angel gear to coast back down the pile . . . IMHO it would have been far more cost effective to kick a bit of arse.

My O/T and pointless rant for the morning.

Cheers.
 
Last edited:

Tiny

Senior Member
Joined
Jan 24, 2010
Messages
2,126
Location
NW Missouri
I'm not really sure there is a one size fits all cure for this problem . Company I work has a crane rental side and a bridge building side . Just moving equipment from one side to the other is an eye opener . Just as an example I helped another driver load a 65 ton rough terrain machine . I just started tossing empty bottles and trash out of it . Job super drove by mad as hell , Wanted to know why that trash was there . I told him to ask his Op because I couldn't get in the damn thing without kicking stuff out .

Mirror was broken on the offhand side . Two outrigger pads were broken . No BIG damage but a ton of small stuff . The super (In my opinion has no one to blame but himself ) should have been in someones backside . Also they do not assign equipment to one person so they have no way to track who's tearing stuff up .

Rental side is different . Machines are assigned . A different level of care is expected . Back to supervision again .

If you have a foreman that is single focused on load counts or production that's the start of your problems .

One company here has helped themselves some by making sure repairs are billed directly to the job . It affects the bottom line on the job and seems that the job boss's are more interested in the health of the equipment .
 

Tiny

Senior Member
Joined
Jan 24, 2010
Messages
2,126
Location
NW Missouri
Maybe a reminder stuck in an easy to see place might help :)
 

Attachments

  • sticker.jpg
    sticker.jpg
    20.6 KB · Views: 473

D&GExcavating

Senior Member
Joined
Sep 1, 2010
Messages
341
Location
Minnesota
There's a local road building company that was working up in Minneapolis a couple years ago. They were working Saturdays and apparently one of their excavator operators was sick of it so he decided to dump a bunch of silica sand in the engine of his 345BL, and ran her loading trucks until she locked up tight. Needless to say he doesn't work there anymore. I just can't believe how people can do that.
 

Buckethead

Senior Member
Joined
Apr 4, 2007
Messages
1,055
Location
Waterfront
Occupation
Operator
I was just surprised at how they didn't mind equipment abuse, to an extent of course.
On most jobs the law of the land is, "Produce or go home!" Unless something is very dangerous, hurting someone, or illegal, good luck saying you don't want to do it.
 
Last edited:

rabia

Banned
Joined
Jun 7, 2012
Messages
120
Location
US
Willy59
I see that I pissed you off … not my intention, but it is what it is. Are you trying to tell us that all operators are stupid or don’t care? I get that impression from most mechanics with a bad attitude. There is not one operator out there who has any time in the seat, who at some time or another has not damaged a piece of equipment… if someone never makes a mistake; they simply are not doing anything.
Furthermore are you trying to say that mechanics never damage equipment in the course of their duties? I know this to be untrue; when they damage something they hide the incident in many cases. Going one step further if you put a mechanic with some basic operating skills in the seat to operate they will either; putt around to avoid damage and risk having their façade revealed or be like other operators and do their best to operate at production speed and eventually damage something. I will agree that operators who continually damage equipment should be removed from the job.
The issue is not as black and white as you like to portray it.
I am also agreed with your point of view Terrasmooth:) If there are bad operators then certainly there are good one also. but only those operators should be removed from the job who damage the equipment. Punishment should be only for those who commit mistake. :bash
 

Scrub Puller

Senior Member
Joined
Mar 29, 2009
Messages
3,481
Location
Gladstone Queensland Australia
Yair . . . About Tiny's suggested sign up thread.

In the US what's the difference between "salary" and "wages"? . . . over here not too many operators would get a "salary". Not trying to be a smart arse or any thing I'm just interested in the different nuances of our cultures.

Cheers.
 

CEwriter

Senior Member
Joined
Nov 16, 2004
Messages
391
Location
St. Louis, MO
Occupation
journalist
On most jobs the law of the land is, "Produce or go home!" Unless something is very dangerous, hurting someone, or illegal, good luck saying you don't want to do it.

I think the rental ops mentioned above that take pictures/video of equipment before it goes out and charge the cost of repairing excessive damage to the renters are on the right track to correcting all of the problems mentioned here.

That same procedure should be applied to assignments of a company's owned equipment, with the project manager assuming the role of renter.

The problem is that few project managers are held accountable for the damage their crews inflict on equipment. So the situation can't even rightly be blamed on the project managers. Whoever set up the structure for accounting for equipment costs needs to wake up and start allocating costs to the only people capable of controlling them.

You want to create an emphasis on equipment-cost control and operator training? Start charging your projects directly for equipment repairs.

Not saying it's easy.

If you have machines jumping routinely from job to job, you have to build in safeguards so that normally expected long-term wear doesn't unfairly burden the project unlucky enough to have the thing go down on their watch.

There must be contractors out there who have some success with this.

Just my .02

Larry
 

robin yates uk

Senior Member
Joined
Nov 19, 2011
Messages
643
Location
philippines
Yair . . . About Tiny's suggested sign up thread.

In the US what's the difference between "salary" and "wages"? . . . over here not too many operators would get a "salary". Not trying to be a smart arse or any thing I'm just interested in the different nuances of our cultures.

Cheers.

UK operators are paid a wage as in hours worked,,,,,,,,,salaried people get paid monthly,usually a fixed amount not affected by hours worked.The word salary comes from Roman times when a soldier was paid in "salt" from the Latin word "sala"
 

AKHeathen

New Member
Joined
Oct 9, 2012
Messages
1
Location
Anchorage, AK
I am also agreed with your point of view Terrasmooth:) If there are bad operators then certainly there are good one also. but only those operators should be removed from the job who damage the equipment. Punishment should be only for those who commit mistake. :bash
i wouldn't say "mistake" exactly. mistakes happen. we can try to prevent, and punish, mut it is just that, a mistake. i believe a better term would be "abuse" even great operators make mistakes.
On most jobs the law of the land is, "Produce or go home!" Unless something is very dangerous, hurting someone, or illegal, good luck saying you don't want to do it.
this, is pretty much universal. only exception, is where production timeline is not emphasized. in that case, things tend to go the opposite, and the work gets milked the bageezas out of. and that brings me to my next point:
I think the rental ops mentioned above that take pictures/video of equipment before it goes out and charge the cost of repairing excessive damage to the renters are on the right track to correcting all of the problems mentioned here.

That same procedure should be applied to assignments of a company's owned equipment, with the project manager assuming the role of renter.

The problem is that few project managers are held accountable for the damage their crews inflict on equipment. So the situation can't even rightly be blamed on the project managers. Whoever set up the structure for accounting for equipment costs needs to wake up and start allocating costs to the only people capable of controlling them.

You want to create an emphasis on equipment-cost control and operator training? Start charging your projects directly for equipment repairs.

Not saying it's easy.

If you have machines jumping routinely from job to job, you have to build in safeguards so that normally expected long-term wear doesn't unfairly burden the project unlucky enough to have the thing go down on their watch.

There must be contractors out there who have some success with this.

Just my .02

Larry

yes, the biggest majority of the problem lies in the hands of the "floor" or "ground" management. this person, or persons is/are supposed to be the main managements right hand. almost all of the time, it turns out to be more of a left foot with uncontrollable spasms. this person mostly has a need to be powerful, and look good. rather, a good manager would look at the big picture and do what is necessary for the workers to work well. in turn, this takes the ability to be more compliant to the workers needs (less powerful feeling) and sometimes take heat for things (not looking good) these guys do actually exist. in the end, though, the numbers come out better. better production:cost ratio. a numbers guy in the office should see that in the end. i have been in the industry my whole working life, basically, and there are 2 big people problems. the management, and the universal feud between menchanics and operators. i happen to be a mechanic, and can't claim innocent to the anger and aggression, but i keep in my head, that the end goal is to keep the stuff moving. another point that i pass on as much as i can, is that the mechanic is often an operators advocate. if you make a point to have their back and look at it from their side. if you relay more than a negative opinion on the situation. take into account the long grueling hours in the seat to mull in their head, often under press. if you do this, you form a good working relationship that makes everything better on both ends. an operator will reciprocate. same goes for operators. remember that we are here to take care of the equipment. we put our heart into it. we do NOT work for you. when pushing equipment, there is a balance, and it usually takes experience, risk, and tact/feel to operate in it. i have seen the shy guy baby, and over-analize "taking care of" the equipment... to the extent of screaming in my head "put a load on it before she gumms up!" i have also been around more than enough hot-rodders/hot-doggers, and hot-heads, that will absolutely croak without hauling heaps of donkey, to make my stomach churn. the saying where i work is "it all pays by the hour".. and that comes in handy when an operator-abuse repair comes up. well, enough of the rant, and back to the thread specific topic reply. i believe the damage should be addressed as-per case, but many times it would be set between the operator and the manager to take the account/heat of what happened. the mine i work at has a huge paper-trail for each incident, which i think is excessive vs a sit-down, or a couple phone-calls, but toe same end result. you need to learn from it, rather then repeat it to habit level. some guys are going to learn the first time on their own, some need time and patience to learn how to avoid damage/abuse while increasing production. many times, it is a slow-go to re-train bad habits and mind-set, as complacency is a well-rooted problem. i di just that with new safety practices. some bosses hated it, but i sped back up to the good work pace i had before, yet no longer had the normal rushing f-ups we all would fall victim to. it is also not universal. some guys will take it too far at being tentative, and some guys will refuse to comply.

as for the "tracking"..... yah, that really does exist....for quite some time now. about 25 years, that i know of. i have to keep these stupid tripmaster units going, and they are like v2.6.... from the early 90's, which means that there were 6 earlier versions of this platform, and another whole platform before that. long story short- it logs the databuss information of the unit, as well as any other add-ons you wish to implement. the way we have it set-up, an operator logs on, and, until they log-off, you can see location, speed, rpm, switch functions, pto, etc, etc..... if you have something made in the last 10+ years, at least, you can log on to the ecm/bcm/icm/etc and see failure logs and abuse histories. there is also mechanical power-train protection. they make "torque fuses" for the gear-train, that is a collar/shaft welded in the middle of a drive-shaft and you bolt-in the "fuses" to the flanges on them. you choose the size just above what the gear-train can safely sustain, as far as torque shock goes, and they will snap when this is exceeded. if you have ever had a rear-end grenade, then having these installed fleet-wide before-hand would have been likely 1/10th the cost of the single repair. real-world experience: they do absolutely nothing to hinder performance, and can stay in there for the life of the equipment, and actually do take a great amount of acceptable abuse/shock, but they really do work. they simply stop those guys that want to dump the clutch, launch, etc, who would otherwise be tearing up differentials, planetaries, final drives, etc. the shop i currently work at, up at a mine, used to have drivers tear up differentials on a regular basis, as the gross there for a truck is up to 500,000lb (i've actually seen more) and many just blamed it on the trucks being over-loaded. as soon as they implemented the fuses, then the drivers had to wait for a mechanic to show up with new torque fuses, since the drive-line was just free-spinning on itself. this quickly changed things. before, you could not definitely see the habitual abuse that would take out the gear-train, since the trucks were not assigned. instantly, the paperwork showed who was grossly abusing the trucks, and who wasn't.
*first post, btw*
 

locomoconomo

Member
Joined
Sep 29, 2012
Messages
19
Location
Alabama
Occupation
Equipment Operator for a Municipal Water Works
I believe in accountability. It goes hand in hand with Integrity. Operators learning new equipment, of which I am one, need to understand if there are subtleties that would be considered abuse, the majority of abuse is pretty much common sense. Mechanics and operators don't have to be opponents, especially if you make them partners and mutually accountable to each other. Been there, done that. After the initial pleasantries and then pecker measuring is over, they usually form a working relationship.

As far as company philosophy on how to treat equipment, I'd have to say that the example of supervision determines the course. I personally witness the use of excavators and bhoe's as breakers everyday. I know it's not right, they know it's not right, but heaven forbid if you actually suggest using concrete saws or breaker attachments to do the job and "slow down" the project. Not that the equipment breaking down over misuse will impede the project in any way of course, but the responsible parties run afoul of my original remark. Too stupid or don't care I seem to remember from early on in this thread, Yep, I've seen both and try not to be either, by way of pure ignorance or conditioned attitude.

-Loco
 

Truckin4life

Well-Known Member
Joined
Feb 10, 2010
Messages
47
Location
Lubbock, TX
Occupation
Concrete Plant Operator.
I think personally the biggest issue is expectations. More times than i care to remember i've been put into a situation where my boss expects me to do something that is obvious abuse to my machine. He of course will turn a blind eye and the job gets done. Everybody is happy (except me, i hate seeing equipment mis-used or abused) But the real kicker comes when in a similar situation, the machine is damaged or breaks down and the boss lays everything in your lap. Says it was operator negligence. Been there done that, i learned my lesson. There is a machine out there to do every job imaginable. It is my Job to run those machines. It is NOT my fault that a job was improperly bid and the correct machine is unavailable. Things happen, the job has to get done.

Another aspect, is the aforementioned "production mentality" i've seen and experienced this before too. Production comes first, everything else comes after... Machine doesn't have fuel? Run it dry! Pins a squealing and creaking... Keep running it! I need the dozer pushing dirt, so use the loader to push tree's... This one cost me a front fender a hyd tank and a front tire.... But what do i know.

I went 4 years running equipment. Being as productive as i could be and as safe as i could be. I took pride in my immaculate record. No accidents, no damage and still one of the most productive guys on the crew. Everything i did, i did for a reason and if anybody questioned it i quickly informed them as to how and why i did things. I quickly rose to the proverbial top of the food chain, my machines were always taken care of. Anything that i wrote down on a pre-trip was addressed and fixed asap. I had the nicest machine in the company, everybody knew it and they also knew that i had earned it. If i asked for cutting edges i got them, not because i had warped mine or broke them prying on rocks, but because they were wore out and it was actually time for new ones. When an operator builds a reputation like that. They begin to be treated better by just about everybody.

When my machine breaks down, im the guy who gets out to help the mechanic get it back running again. I can stand by and hand over wrenches or i can be shoulder deep in oil and grease. It really comes down to the mechanic. But when an operator will get out of the seat and lend a hand and be willing to get dirty. Those things are noticed and the next time you see that mechanic GENERALLY they are in a good mood. Machines break, they break down. Mechanics know this, they also know abuse when they see it, so does a good operator. When an operator comes to the point that they realize they are responsible for more than just operating the machine, but they are responsible for the machine as well as the work they do with it. They obtain a certain level of respect from everyone. Fixing your own machine, even if its the only day you will be on it for a year. Earns you respect from mechanics. Everybody makes mistakes, i've made mine and when i ripped up my machine the mechanics came by and i helped him with what i could. First thing i told him was that I really did it this time. I told my boss i would stay and help get the loader back and running. in the following conversation with the mechanic is when i came to realize that i had gone against my gut feeling, i did something i felt was wrong because a "boss" had said thats what needed to be done. Sometimes equipment it abused, yes its really easy to do it. So much of it, is operators just dont care. Alot of it, thats what operators are expected to do. But, if you can instill in your operators that they are responsible for the work that they do, as well as the safe operation of their machine as well as the overall condition of the machines that they are in. Then the operators begin to care more, they dont shift F to R with out Decelerating they dont side load their excavator by swinging the bucket sideways into embankments or rocks. they don't bang on concrete or asphalt expecting to breaking it. (in a reasonable sense, asphalt thats pulled out of a parking lot can be broken just by setting a bucket gently ontop of it) They don't engage their parking brakes while their machine is still rolling.
 

terrasmooth

Well-Known Member
Joined
Jun 27, 2012
Messages
83
Location
Northern Arizona USA
I think personally the biggest issue is expectations. More times than i care to remember i've been put into a situation where my boss expects me to do something that is obvious abuse to my machine. He of course will turn a blind eye and the job gets done. Everybody is happy (except me, i hate seeing equipment mis-used or abused) But the real kicker comes when in a similar situation, the machine is damaged or breaks down and the boss lays everything in your lap. Says it was operator negligence. Been there done that, i learned my lesson. There is a machine out there to do every job imaginable. It is my Job to run those machines. It is NOT my fault that a job was improperly bid and the correct machine is unavailable. Things happen, the job has to get done.

Another aspect, is the aforementioned "production mentality" i've seen and experienced this before too. Production comes first, everything else comes after... Machine doesn't have fuel? Run it dry! Pins a squealing and creaking... Keep running it! I need the dozer pushing dirt, so use the loader to push tree's... This one cost me a front fender a hyd tank and a front tire.... But what do i know.

I went 4 years running equipment. Being as productive as i could be and as safe as i could be. I took pride in my immaculate record. No accidents, no damage and still one of the most productive guys on the crew. Everything i did, i did for a reason and if anybody questioned it i quickly informed them as to how and why i did things. I quickly rose to the proverbial top of the food chain, my machines were always taken care of. Anything that i wrote down on a pre-trip was addressed and fixed asap. I had the nicest machine in the company, everybody knew it and they also knew that i had earned it. If i asked for cutting edges i got them, not because i had warped mine or broke them prying on rocks, but because they were wore out and it was actually time for new ones. When an operator builds a reputation like that. They begin to be treated better by just about everybody.

When my machine breaks down, im the guy who gets out to help the mechanic get it back running again. I can stand by and hand over wrenches or i can be shoulder deep in oil and grease. It really comes down to the mechanic. But when an operator will get out of the seat and lend a hand and be willing to get dirty. Those things are noticed and the next time you see that mechanic GENERALLY they are in a good mood. Machines break, they break down. Mechanics know this, they also know abuse when they see it, so does a good operator. When an operator comes to the point that they realize they are responsible for more than just operating the machine, but they are responsible for the machine as well as the work they do with it. They obtain a certain level of respect from everyone. Fixing your own machine, even if its the only day you will be on it for a year. Earns you respect from mechanics. Everybody makes mistakes, i've made mine and when i ripped up my machine the mechanics came by and i helped him with what i could. First thing i told him was that I really did it this time. I told my boss i would stay and help get the loader back and running. in the following conversation with the mechanic is when i came to realize that i had gone against my gut feeling, i did something i felt was wrong because a "boss" had said thats what needed to be done. Sometimes equipment it abused, yes its really easy to do it. So much of it, is operators just dont care. Alot of it, thats what operators are expected to do. But, if you can instill in your operators that they are responsible for the work that they do, as well as the safe operation of their machine as well as the overall condition of the machines that they are in. Then the operators begin to care more, they dont shift F to R with out Decelerating they dont side load their excavator by swinging the bucket sideways into embankments or rocks. they don't bang on concrete or asphalt expecting to breaking it. (in a reasonable sense, asphalt thats pulled out of a parking lot can be broken just by setting a bucket gently ontop of it) They don't engage their parking brakes while their machine is still rolling.

Well said Truckin and everyone else,
I see you have learned how this game is played. There have been many good points made in this thread… The ones that stand out to me are leadership and the ‘ends versus the means attitude’ set by those at the top. You have to lead from the front, not lay low and hope the damage does not get attributed to you; or hang the operator out to dry when the odds are stacked against them.’ Mission objective’ is something that even conscientious operators need to approach with sound judgment. This often takes years and many hours of experience to achieve. We see people in the military that blindly follow orders directed by a politician who does not care what the troops have to live with for the rest of their life as a result in many cases. Our brain is the best tool we have… we should use it to read between the lines and combine it with experience to know when to back off; for the machines benefit and our own reputation.
 

savta lala

New Member
Joined
May 29, 2013
Messages
2
Location
uk
hahaha :)

I like your signature :) A good mechanic isn't expensive, he's priceless! I agree with it !
 

DeanM

Active Member
Joined
Feb 16, 2013
Messages
27
Location
Vancouver Island BC
Had my truck at the tire shop getting new drive tires. Two tiremen worked on it, one experienced and one rookie. The rookie ran circles around the older experienced man who helped the rookie finish his side of the truck after he had his four on. I can't help but think this scenario applies to operators as well. Prodution should come from smooth efficient operation of the equipment speed isn't nessesarily more productive especially if fuel and down time are considered. If prodution is so important it should be the formans responibility to see to it that the appropriate operators are in the seat. Experienced operators also need to help emeging talent learn the tricks of the trade, if they learn to beat the equipment from day one the'll probable always operate that way. I've only worked for my self and small family buissneses so i haven't been exposed to the large company mentallity but I thought I'd put my $0.02 sorry for if I was to long winded.
 
Top