I have worked on most all construction, logging and medium sized mining machinery for somewhere around 35 years. The phrase that really aggravates me from any manufacturer or dealer after "I never seen that happen before" is the "use it and don't abuse it" phrase.
Having been on the end user side I always say you design machines for the worst operators, not the best. Having worked for more than my share of dealers, you have to expect the worst and work with your customers to make those machines last as long as possible.
Having followed this thread from its previous beginning I can only say the writers posted items they actually had problems with and most had photos to back up their stories. I hadn't detected anything but frustration in the bulk of the threads. I would suggest that you choose your words carefully or you might do more to aggravate those who read these posts. I think everyone here would agree that there are hard luck products from all manufacturers.
Most of us don't have the choice of what we are working on and really like the hear of any and all problems that others have had to work through, no matter who the manufacturer is. Whether you bust a boom, break an engine or transmission, can't keep tracks on a MTL or have continued problems of all sorts on one or more models of any manufacturer's machine, I for one would like to hear about it.