John DiMartino
Super Moderator
IMO,it depends on the agreed terms of the work to be done.If the contractor expresses the machines limitations,customer still wants them to try it,rather than wait or pay for more expensive tracked machine,then they should pay.On the other hand,if you are paid to do a job hourly,the operator should know the limitations of his machine,and work within them.If the operator makes a bad decision or has poor judgement,the customer is paying hourly for professional equip and operator,I think as the operator,id shut my mouth and get it unstuck as quickly as possible,and not bill for the stuck time.