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The Woe-some Tale of the Low Hour SVL90-2 from Oklahoma

KSSS

Senior Member
Joined
Feb 27, 2005
Messages
4,823
Location
Idaho
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excavation
Yep, I think they relied on the wording of the purchase agreement, especially when the buyer is not running it before the paperwork is done. I have to believe that they knew it wasn't right or should have known (and if they missed it, they should hold themselves accountable at least to some degree). Typically, at least in my experience when you trade something in, the dealer goes over it closely. Certainly, they would have noticed that one cylinder is dead, but maybe not.
 

hseII

Well-Known Member
Joined
Aug 9, 2014
Messages
152
Location
Georgia
They didn't misrepresent anything. They had a machine for sale, the OP bought it. He should probably feel extremely lucky that he didn't get completely scammed by not going to look at it personally. My guess is that shop probably didn't do a single thing more than wash the machine up if they were sending it to someone that hadn't even darkened their doorway to look at it.
They stated they checked it out & ran it thru their shop & could find nothing wrong with it.
 

Joe H

Senior Member
Joined
Nov 28, 2023
Messages
897
Location
Utah
Do you have anything in writing from this conversation?

You were told they would "run it through their shop to check it out".

No way in hell it was "run through the shop" at a Kubota dealer and they didn't know it had a problem. They shipped it to you and it came off the trailer with a dead hole, not possible they didn't know. You got screwed and they knew it then and they know it now.

What to do about it is up to you, but I'd want my money back and nothing less.

I sent the down payment on 01/07/2026 & agreed for them to take a week & run it thru their shop to check it out & they would have it ready for transport. I arranged for shipping & it was picked up on 01/15/2026.

I received it on 01/23/2026, & upon unloading it determined that it was down on power. I sourced a WSM & reached out to the salesman on 01/25/2026 to ask what they considered running it thru their shop & checking it out, as agreed.

He informed me that running it thru their shop meant topping off the fluid levels & the shop found no issues with it when they checked it out.


Joe H
 

hseII

Well-Known Member
Joined
Aug 9, 2014
Messages
152
Location
Georgia
Do you have anything in writing from this conversation?

You were told they would "run it through their shop to check it out".

No way in hell it was "run through the shop" at a Kubota dealer and they didn't know it had a problem. They shipped it to you and it came off the trailer with a dead hole, not possible they didn't know. You got screwed and they knew it then and they know it now.

What to do about it is up to you, but I'd want my money back and nothing less.

I sent the down payment on 01/07/2026 & agreed for them to take a week & run it thru their shop to check it out & they would have it ready for transport. I arranged for shipping & it was picked up on 01/15/2026.

I received it on 01/23/2026, & upon unloading it determined that it was down on power. I sourced a WSM & reached out to the salesman on 01/25/2026 to ask what they considered running it thru their shop & checking it out, as agreed.

He informed me that running it thru their shop meant topping off the fluid levels & the shop found no issues with it when they checked it out.


Joe H
That’s exactly why I’m sharing this Joe.

Even though I have it in an email, there was a clause in the fine print of the Purchase Agreement that states “as is where is”- I know better but did it anyway.

I’m sharing so others don’t make the same mistake I did.
 

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Welder Dave

Senior Member
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Oct 11, 2014
Messages
17,922
Location
Canada
Major problem like a dead cylinder they can't claim they somehow missed it when they "ran it through the shop"! They tried to scam you on a machine with known major issues. Of course they're going to claim ignorance. I think there are consumer protection agencies that can help you. Might be different if it only needed a couple thousand in repairs.
 

HarleyHappy

Senior Member
Joined
Sep 30, 2020
Messages
3,369
Location
So NH
Occupation
Welder/Mechanic
For a reputable dealer to do this, is inexcusable!
They have to find a middle ground, without losing their reputation.
As Is Where Is, is fine for Joe Blow used equipment but not fine for a Kubota dealer.
I would keep working on them.
Does go to the idea that you either look at it yourself or a paid tech to look it over.
What good is having a Kubota tech or salesman look at a machine, if they don’t know what they’re doing.
I believe you got screwed just for that fact.
We always say here, if you can’t look at it yourself, get a paid tech to look at it.
You did and even at a Kubota dealer no less.
I would be pursuing this to fulfillment, no matter what evils come out of me.
Think, get a Kubota doll and start sticking needles in it!
 

Joe H

Senior Member
Joined
Nov 28, 2023
Messages
897
Location
Utah
That’s exactly why I’m sharing this Joe.

Even though I have it in an email, there was a clause in the fine print of the Purchase Agreement that states “as is where is”- I know better but did it anyway.

I’m sharing so others don’t make the same mistake I did.

Well it's clear they lied to you about the condition, what you can do about is up to you.

so maintenance history wasn’t known, but judging by the photos & how it ran the CTL had been well taken care of.


They advertised it as in well taken care of when obviously it had a problem. They are a Kubota dealer, they know when a machine is running on 3 cylinders.

Does Georgia have a consumer affairs office to deal with this sort of thing?

As is where is doesn't cut it when they sell you something with a known by them defect.

There is also an assumption of suitable for the intended use when selling.

Joe H
 

smifwal

Senior Member
Joined
Mar 6, 2024
Messages
378
Location
kansas city
I think you may share your story on social media that seems to get people's attention and so long as you share all the facts then you're not doing anything wrong and they can't come at you but a trial in the public opinion seems to be the way to go these days
 

hseII

Well-Known Member
Joined
Aug 9, 2014
Messages
152
Location
Georgia
I think you may share your story on social media that seems to get people's attention and so long as you share all the facts then you're not doing anything wrong and they can't come at you but a trial in the public opinion seems to be the way to go these days
I agree.

The other part of this, as long as injectors fix the problem, I still want this machine.

A 1,500 hr pre-DEF 90hp machine that is in good shape is what I was trying to buy from the beginning.

These dealers really would do better to be honorable instead of deceitful.

We will see how this plays out.
 

Nige

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Jun 22, 2011
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38,491
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G..G..G..Granville.........!! Fetch your cloth.
I think you may share your story on social media that seems to get people's attention and so long as you share all the facts then you're not doing anything wrong and they can't come at you but a trial in the public opinion seems to be the way to go these days
Trying to play Devil’s Advocate here. My comment is that only one side of the story is being put forward here. I’m not for a moment saying any of what has been posted isn’t true, only that it’s just one side of the story.
 

hseII

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Joined
Aug 9, 2014
Messages
152
Location
Georgia
Trying to play Devil’s Advocate here. My comment is that only one side of the story is being put forward here. I’m not for a moment saying any of what has been posted isn’t true, only that it’s just one side of the story.
 

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KSSS

Senior Member
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Idaho
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excavation
Like I said, "run through the shop" can be very subjective depending on the audience. Hindsight of course, you would be much more specific. I am not as against buying something sight unseen as others are on here. Certainly can be a risk. However, if you take some precautions I think it can work out, has for me.

I bought a 590SN from Ziegler Cat in Mn, The machine had 1100 hours on it. I asked for and received their trade eval when they brought it in. I paid Titan equipment (Case dealer) to do the same evaluation that they would do if trading it in and had them send my the docs supporting. Great experience, Cat was professional, the machine was as stated. I bought a 721G from a soybean company somewhere in Iowa. Machine had 1400 hours, I had my local Case dealer confirm the VIN, it was purchased by the company I was buying it from. I paid the local Titan dealer to go over the machine. They also had a service agreement with this customer so I was able to get that info as well. Machine was as it had claimed it to be. Last year I bought a WN ET90 from an independent equipment dealer out of Eastern Washington. I internet checked him to the fullest extent I could. I was more nervous about this, couldn't get a WN dealer to do an inspection on it. I did confirm through WN that it was sold out of Missoula, MT. I asked for and received a boat load of videos and camera shots. Turned out great. Machine was as it was said to be.

I try to always have a machine checked out by a third party when I can. It provides more info than I would get had I flown in somewhere to drive it around the yard and the cost is less than showing up yourself. There are lessons to be learned here for many of us, phrases like "run through the shop" or 'have the machine checked out by service need to be followed by specific instructions and written documentation that supports what they said they did.
 

smifwal

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Joined
Mar 6, 2024
Messages
378
Location
kansas city
Trying to play Devil’s Advocate here. My comment is that only one side of the story is being put forward here. I’m not for a moment saying any of what has been posted isn’t true, only that it’s just one side of the story.

I was merely saying posting it on social media to get the attention of this particular dealer right now it's just phone calls, emails and some text messages and the fact that the op is too far away to just pop in and make a fuss I feel like these people think that the op is out of sight out of mind but if you blast their name out there on social media maybe they pay a little more attention that was the only reason I suggested it. If nothing else the people that are in said market will know the shady shenanigans that the dealer is implementing in their deals. I would say I have no doubt that if the op was closer they might be acting a little bit different.
 
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