while you've been trying to start the machine have you run the batteries down at some point, that could have given the fault code that was on the display and leaving a red herring that code shows as below
Fault mode
FMI 1
Detection conditions:The vehicle control unit (V-ECU) registers: that the voltage is below 18.5 V(VB15/VB16)
Symptom:
○ Red central warning
○ Buzzer sounds one time
○ Error message screen
○ V-ECU function can not work correctly
Possible causes:
○ Defective alternator
○ Defective battery, battery cables
○ Loose connection
Action Alternator, checking charging voltage
hence why your original guy said replace batteries. just to try to rule that out