Ford F650 V10 gas engine

Ford F650 approx year 2015 w V10 automatic and a box van body has a Wabco hydraulic brake. Said unit (in between the frame rails behind the cab) developed a leak at one of the accumulators. Took it to the International Dealer as there are no nearby Ford Heavy Duty dealers and they were comfortable to address the Wabco unit. Whole unit had to be changed "as there are no user serviceable parts". Replacement part came from Wabco and they had a heck of a time with the software achieving the necessary steps when the part was replaced: they called Wabco and then called the service manager at a Ford Heavy Duty Truck dealer (160 miles away) and success, the brakes work.
But (isn't there always these days? LOL) the truck now has a check engine light which it didn't have at the instance when the brakes were seen leaking, it was stopped and towed to this dealer w only visible leak of brake fluid - no warning or check engine lights.

The shop manager said they don't have a Fault Tree logic setup to do the diagnostic with the Ford, they said they tried various scan tools and code readers to fit the OBDII connection - but can not resolve the check engine light.

I have not been informed of what exactly they observe when they try the code readers / scan tools - but I am assuming this is a case of modern non compatible software tools.

Here is my wonderment: Is there any particular reason the dealer may have the correct software over and above a "typical code reader / scan tool"? Not really keen on towing the truck ($$$) but don't want to drive it with check engine light especially that far ... especially if the brake isn't really fixed and this code is a side effect of this Wabco replacement action.

Sorry for lack of any other details, is not my truck but is at one of my customers' facility. But I can always ask more questions. Am getting the idea it sometimes isn't the truck as much as it the proximity to the dealer. They deliberately did not buy an International (which is our only closest dealer) as they were terribly fumbling with engines and emissions etc.

Is there any particular reason the dealer may have the correct software over and above a "typical code reader / scan tool"?

The dealer will have IDS. The OEM software. Like you discovered, there is a big difference between a Ford dealership and a Ford dealership that does medium duty. 160 miles is no big deal. I have to fly Ford Techs to Dutch Harbor to program a F550 I’m tasked with maintaining.

Lol. This one time, I sent a Ford guy to St. George Island to do a 5 hour HPOP on a F550. The weather came in and he was stuck for 21 days. Invoice was 168 hours for a HPOP swap, 20 nights lodging, 63 meals, and two charted flights.

He did get to go clubbing with the locals, I hear. Alaska style. Seals that is.

Actually this is the problem with want to be trucks. It's nothing more than a car with a bed and not enough dealers and parts to
support the full line of what they build. Trucks of this size are in no mans land, too big to fit in most parking spots and too small to
really do anything. Parts by dealer only has to be supported for 12 years. Large trucks support can run 20 to 25 years.

Kendall Ford is the Alaska Ford Commercial Vehicle Dealer, on paper. Actually, trying to get them to work on a commercial vehicle is a different story. Same for trying to purchase a new rig or even parts. That’s speaking as a fleet manager for the largest fuel distributor in the state.

There is an upfitter in Anchorage with some sort of agreement with FoMoCo which allows them to do the pre-delivery inspection and a certain level of warranty work. Order from a dealer and the truck is shipped directly to them.

There is a outstanding independent Ford Shop in Anchorage that specializes in commercial and diesel. But, they don’t travel. There is a excellent indi Ford dude in Wasilla. Have wrench will travel. He’s very good.

Out of all the medium -duty brands, Ford has a lot of advantages. Hate to say, but I’ve had great luck with Isuzu, too. I want to hate them, but I’ve had great luck getting parts and they are reliable. The Isuzu software is easy to purchase. Easier than purchasing & maintaining Ford IDS.

Midway Truck Center in KC is the place to purchase Ford Medium Duty.

Now this is a Ford medium duty photo thread.

KC is a long way to go for anyone living on the fringes. Where I'm at ford dropped their dealership and folks have to drive 55 miles,
so they lost 90% of their sales in this area to dodge.

Funny story time.
I just purchased PK14 from Midway with a Morgan van and Palfinger gate. Got some marketing money from Chevron for the wrap. Basic upfitts, snow wheels and studs, tool boxes, marathon seat covers and weather tech mats, yada, yada. Pride of the warehouse fleet.

first week on the road, warehouse driver spills a unsecured drum of 80w-90 in the van while jockeying around at a customers loading dock. !

80w-90 pouring out of every seam of the van onto the customer’s parking lot. The public entrance to the business was nearby. Foot traffic 80w-90 into the customer’s building and new carpet. Holy cow. It only gets worse.

Warehouse Manager arrives with a cleanup crew. Manager thinks it would be a good idea to use gallons of straight undiluted Superclean degreaser to wash the 80w-90. Absolutely ruined the finish on the aluminum and everything other surface that got the treatment.

I spend four days cleaning up the rig, removing toolboxes, polishing aluminum, repairing the undercoating, and there was still 80w-90 dripping out of nooks and crannies for a month.

Spent thousands of $ cleaning the parking lot and purchasing new carpet for the customer.

Yeah-------------Well I can beat that-------A jackass driver years ago making a drop of 10,000 gallons of Bunker oil for furnace boiler
at Bluewood Ski Resort by Dayton. Apparently this guy couldn't tell the difference between the smell of Bunker and Sh!t and couldn't
read either. He dumped 5,000 gallons of bunker in a 7,500 gallon Septic tank system. The whole system had to be excavated.

OMG! Driver was probably very confused about why his UST product elbow didn’t connect. Lol.

Uh-this was 45 years ago.

F650 with a gas job? Kill it with fire, that's the only acceptable solution.

Our little burg has opted to continue use of 550/650 size trucks both in Ford(local dealer cannot service as no certified techs for them) and GM (again the close by selling dealer has no qualified techs). Dodge dealer tried to sell the city on their version (and has certified techs) but is some form of angst between city managers and the trucking company family that owns the dealership so they(both sides) lost out.

Thanks for the info about the Ford software - I wonder if any local truck repair shops may have purchased the IDS software? Asking this rhetorically of course as I can spend Monday am inquiring about this tooling.

We made a couple calls to towing companies about the cost and schedule for the tow but have not heard back yet.

It is pretty clear that having a local dealer is sometimes very convenient.

The progress so far is: the local KW shop and a shop that does some DoD fleet work .... both had no software to address the Ford.
The local Ford dealership service writer said they can do this work but (a) they are not on the Commercial Vehicle Service published by Ford and (b) another local Ford dealership said they could go to the 550 but the 650 is totally different software and they can not do the job.

Going to continue searching for a shop that has the software for the 650 series Ford.

It's been a long time since I've seen a gas F650, thank god, but I thought they all had the obd2 and 9 pin too just like the diesel jobs. I don't think they'll get much from the obd connector since I think that only talks to stuff like the GEM, it might talk to the PCM on the 6.8, don't recall. I think the wabco stuff is on on the J1939 thru the 9 pin.

From what I was told it is OBD2....kind of surprised the truck went there w no light somehow suddenly has one - keep in mind they also reported difficulty with the software and the wabco....am concerned they are doing a sidestep as they dont / wont / cant fix the check engine ..... is it really possible a international dealer repair shop doesn't have the OBD2 in their repertoire of tools?

On one hand I guess it could be as they simply are able to utilize the Cummins and or the International software and that gets em to where they want to be.
Could it be as simple as this: (analogy rhetorical) "The machine is fixed" .... "Whaddabout that loose bolt" .... "I left that bolt loose 'cause I dont have a metric wrench for that size"