Two jobs were you dont have to be right or care about any one your dealing with. I called monday about the coolant tank they sold the one i told them i would have picked up last week they said they were geting some more in the first of the week. No they didnt get any why? After some time he said they found a diffrent tank because of the problems with them and it wasnt a diereck replacement and needed some parts to make it work. Is there paper work with the new one telling what to do he didnt know could he look in the box and see? he was stumped. Could i have the parts number and look it up he rattled it off to fast could he repeat even faster. Ok i would think about it. I called back later thinking some one else would pickup it was same guy ok i will take it my guy will pick it up early next day. A hour later i needed a KW AC line so i called please put it with my tank. I didnt tell my guy about hose so i didnt get hose. Another job i am doing is brakes on another truck. I ordered brakes for a truck that is like this one both are single axle they sent brake for tandem axle so i had extra brakes i hadnt sent back. I ask sales man that comes buy if they would work on this truck would he check and if they were wrong i wanted some. I didnt hear any thing or get any shoes shiped to me so i thought they were right . They were wrong so i called sald i need brakes how quick could they bring them next day? He said he would check and call back. He called back he would have them to me early . 4:30 i called were are brakes? He said i will find out and call back. He called back and said he was sorry but they never got ordered and could he get the serial number agin? He said i will have them tomorrow.Last week the other guy were i work called Oreilys and ordered a hose he didnt need it till tuesday today he started working on it and ask if i had seen hose he called them they got it in and sold it.