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Service Advisor

Discussion in 'Agricultural Operations' started by Cheeto, Jan 27, 2017.

  1. Cheeto

    Cheeto New Member

    Joined:
    Dec 21, 2014
    Messages:
    2
    Location:
    South Georgia
    Does anyone know of a Deere dealer that sells service advisor to the public?
     
  2. ChiffChiff

    ChiffChiff Member

    Joined:
    Sep 28, 2015
    Messages:
    5
    Location:
    los osos
    You can purchase a customer version of it but it's not cheap, its up to the dealer if they want to offer it, and even then it has to be approved by Deere. I believe $195 per month plus the cost of the EDL tool used to connect ($1400ish?). You get access to service manuals, read codes, and can do calibrations but no controller programming. The monthly fee is only for one division, i.e. Ag and Turf OR construction and forestry, not both. And you have to go through the coresponding dealer (Ag through Ag dealer, C+F through C+F dealer).
     
    Last edited: Jan 29, 2017
  3. Howey75

    Howey75 New Member

    Joined:
    Jun 28, 2016
    Messages:
    1
    Location:
    IL
    Just curious about the monthly fee.Is this just to receive updates and for new machines or is the actual program password protected and changes once a month?Thanks for any info
     
  4. ChiffChiff

    ChiffChiff Member

    Joined:
    Sep 28, 2015
    Messages:
    5
    Location:
    los osos
    I believe it's for access to the actual program. Service advisor is very tied into many parts of your computer. Deere actually recommends providing a computer with SA loaded to the customer. Unless you have a large fleet of varied models and need the ability to do the diagnostic tests and calibrations,, you'd probably be money ahead buying the cd, download, or paper copy of the service manual from the link below and calling the dealer out for the computer intensive diagnostics.
    Www.johndeeretechinfo.com