Cat 246 need help

[Moonlite]

I have ordered the timing cover gasket 2 times the second time I ordered it cat told me they sent the right part number the first time . Told them maybe right part numbers but wrong part.
The I got the same gasket both times. Going by machine serial and engine serial numbers it's correct.
They want the old gasket to compare to only problem is it's in a 1000 peices

 

[Moonlite]

More pics

 

[Moonlite]

More pics

 

[Moonlite]

One gasket is for cover and one is for plate between cover and block

 

[Cmark]

152-6738 is the gasket that goes between the back-plate and the block. 152-6736 is the correct one but for the wrong serial number break. That's a pretty amateurish mistake on the part of your dealer. You need 195-3709.

If they won't take the wrong gaskets back because they've been opened, argue with them. From the information you've given, it's entirely their fault.

 

[Moonlite]

Thanks cmark. Called this morning and gave them the part number you gave. Response was they are working on it and I will have parts in drop box in the Morning.

 

[Moonlite]

Cmark you hit the nail on the head with part number thanks

 

[Cmark]

That was the easy bit. The hard bit is getting someone to admit that they're wrong.

 

[Moonlite]

That was the easy bit. The hard bit is getting someone to admit that they're wrong.

Wasn't so much after placing blame as I was to just get the machine going.