Who owns hitachi anyhow, deere dealers are the ones who handle it now, my old hitachi dealer got everything taken away when I was told deere bought it out. Last fall my hitachi needed a new hydraulic pump the deere dealer had nothing, not even parts manuals, the numbering meant nothing to them, they claimed hitachi was no more and they'd have to get the pump out of canada, would take up to three weeks, so we parked it. This spring we called again to order the parts, the pump part number was taken and less than 24 hours later the pump was in, when I went to get it, there were four new hitachi machines sitting on the lot. So whats the actual deal anyhow, I've been told hitachi bought out deere, deere bought out hitachi, its a joint venture between the two, and every time I ask I get a different answer, and its been stated in the papers several different ways, same as some articles on the internet. Any input and clarification would be appreciated.
Hitachi and deere work together to make most of their excavators. They contract out another company to make the minis.
Im not sure who has the dealership rights down there, but in Canada, its Wajax
FWIW, Im not sure how hard your parts guys try down there, (ive seen lots of bad stories on this site alone) but I can call my local hitachi or Deere dealerships and get them to crossreference part numbers and prolly go down and pick the part up right now.
They have the capabilities in their parts books in the computers....I think it comes down to whether they could be bothered to help you or not.
As has been stated, Hitachi is their own company. Deere and Hitachi have a joint venture to manufacture machines for North America, with Deere doing the marketing. In some cases, Deere dealers are handling both machines, however, that is on a dealer by dealer basis.
Contrary to what some folks seem to believe, neither Deere, nor Hitachi owns each other. Both are different companies, and have joint ventures to cover manufacture, marketing and sales of the machines they build and sell.
Now, that's not saying something won't happen in the future in terms of a buyout, but as of yet, it has not happened.
Throwin' dirt at truckers all day long.
Completely off topic but..... I'm rooting ALCO on for his 1,000th post!!! I'll start the cheer..."kick em in the right knee..kick em in the left knee...kick em in the weeee neeeed a post! Gooo ALCO!! alright back to figuring out who's who John Tachi or is it Hita-Deere my vote is the second one but when they start making the logos...some folks might frown on the picture
So basically I"m getting jerked around somewhat from my dealers then on some of the stories I'm getting told. I was curious as to what was actually the case. So to sum it up, its got to do with dealership territory and how big of a cut they get and what product they want to sell and back. In the states here, did deere cut a deal then to handle the hitachi lineup, or why the switching around of dealers, all I got out of my old hitachi dealer, was he was upset and had to switch lines, but when this took place I don't know, could have been years ago now, I only call when I need parts, not to chat and since I don't buy new, I don't pester the sales guys much to keep up on mergers and dealings and buyouts and such.
Does hitachi have some internet parts access I'm not aware of, or parts books online, like case, cat and some of the others?
Up here, it seems like if it don't sparkle and shine of new or at least partially new, nobody likes to do anymore than they have to. They cater hand and foot on the 5% who buy new/newer Heaven forbid if they would have to spend a couple hours, of which they are getting paid for and oh yeah part of their job description, to make a couple calls for parts on a 20 year old machine. young parts guy says "well the computer doesn't show that we have it, so evidently it doesn't or never did exist" bunch of booger football playin' idiots. They should make a parts/service store that only employs mechanics and service techs that worked on machines 20 years and older so the other 95% of us can fix and run their oldie goldies.
I was going to refer you to Wajax's site, but it's down right now.
You can pretty much cross anything except engines on this page
if you know the equivalent deere machine.
Last edited by cutting edge; 03-23-2013 at 02:39 PM.
We ended up getting the pump I needed, this spring without problems, last fall, deere told me my machine was obsolete, and the numbers meant nothing, there are no hitachi dealers near me at all anymore, so that wasn't an option. I had to decide what pump to order, if wrong I owned it anyhow, no returns, takes three weeks to get, no help period from deere on anything.
This spring same dealership, was told, yea we have a dozen pumps for that machine a day away, get as many as you want, the numbers came up, I figured the same deal as last fall, I had to order the pump and if it was wrong, I still owned it, but this spring, they'd ask deere for the build sheet on my machine to find out the exact pump, then if it was wrong, they'd take it back and get me the right one, whoa, a total turnaround, a day later it showed up and was right, was wondering if this is a fluke or the thing to expect in the future, or if its time to trade off the machine when its fixed and running good. I tried last fall to look up the numbers on the internet and nothing came up anywhere, and was trying to figure out where or how deere came up with the numbers this spring, which brought about the question I originally asked, who owns hitachi and if there was a website somewhere that crossed the numbers over to deere. My machine is a grey market machine, none were made in the usa that are the same as deere machines, the pumps, valves and stuff is different in mine, so when I asked deere where they came up with the numbers, I was told nothing, of use to explain why the change in help, same guys as last fall, everything. Thanks for the answers.
Apparently Deer-Hitachi are a 50-50 joint venture in the USA. http://events.deere.com/press/assets...lationship.pdf
Seems like for the items the JV on, hitachi is in control of design while deere is in control of marketing.
They are manufactured on the same lines in the same plants but some are orange.
Also, I believe for undercarriage they outsource from Berco.
Custom made track systems www.tracks.hk
Deere made a joint partnership years ago which began with using the cab and electronics packages and moving to all the hydraulics. For years the only difference was the engines. Deere used Deere engines and Hitachi used Isuzu mostly and another engine that escapes me right now. Most of my customers wouldn't have the Deere because of blow by issues and engine oil leaks. As time has gone by that has changed and I see more new Deere than Hitachi machines now. I was told at one time that anything smaller than a 200 would be a Deere and Hitachi would fill the upper range. That seems to be the case on anything above an 800 model.
What hasn't been mentioned was whether of not the subject machine was gray market or not. Hitachi dealers provided parts and service for all their orphans but the Deere dealers considered the grays as infringing on their market and did what they could to force people to purchase other machines. Many of the local people here that worked for the Hitachi dealer went to work for the Deere dealer anyway so I haven't heard of any problems getting parts for either machine line. My guess is that one of the muckety mucks above the parts counter people figured he would make the grays stink and people would replace with Deere. Unfortunately it appears the stink was generated by the dealer.
If you can use Murphy tractor or Rudd.
sounds like the salesman at the dealership is selling parts along with the s&*% that goes with being in sales